Telstra has its regional Queensland customer base in a spin after sending out hundreds of text messages stating their phone network will be shutdown on January 28, 2008.
The federal government moved quickly to alleviate customer fears that they would be without a phone network from January 28, 2008.
The confusion is the result of plans by Telstra to replace its CDMA network with the Next G network in January 2008.
However, ICT Minister Helen Coonan, has made it clear the CDMA network will not be switched off until the government is 100 percent satisfied the Next G network will provide the same or better coverage and services.
In fact Next G network tests are currently underway to ensure no customers will be without service.
Coonan said Telstra will not shutdown the network until she gives the green light.
But Queensland Nationals Senator Ron Boswell said he had met a number of central Queensland locals concerned they would be left without an adequate phone network.
He said Telstra is sorely mistaken if it believed it was going to decide when the CDMA network would be switched off.
But a Telstra spokesperson said yesterday any claim it could not turn its CDMA network off on January 28 next year was wrong.
"The intended switch-off date for the CDMA network remains 28 January 2008," the spokesperson said.