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NetApp Continues to Expand in Asia Pacific

  • 24 September, 2007 12:30

<p>CEO Dan Warmenhoven Says Company to Add Technical Support Enhancements and Product Operations Centres in Asia</p>
<p>SYDNEY, Australia- 24 September 2007 – As part of the company's continuing worldwide expansion and growth, Network Appliance, Inc. (NASDAQ: NTAP) today announced its strengthened commitment to the Asia Pacific (APAC) region with the inauguration of a new Technical Support Centre (TSC) in Dalian, China, and by opening new manufacturing and logistics centres in Shanghai and Singapore, respectively. These expansion initiatives complement other NetApp milestones in the region including the company’s development centre in Bangalore, India, and the Asia Pacific regional headquarters in Hong Kong. The net impact of these investments and facilities is the ability of NetApp to serve more customers and partners in the region, with particular emphasis on their unique needs.</p>
<p>“Asia Pacific continues to be an important and rapidly growing market for NetApp, up 19% year over year,” said NetApp CEO Dan Warmenhoven. “As customers in the region aggressively invest in new and innovative uses of technologies for their data management needs, we remain committed to our long-term vision for growth in the region. The Dalian TSC and the product operations centres in Shanghai and Singapore are the latest proof points of this long-term strategy.”</p>
<p>The newly opened Dalian TSC is one of four NetApp Global Support Centres—joined by Bangalore (India), Amsterdam (Netherlands), and Research Triangle Park (United States)—marking another major investment in Asia Pacific, designed to support mission critical environments for the APAC region to enhance the partner and customer experience. In addition to the Dalian TSC providing APAC partners and customers with world-class support, Dalian also serves as a critical “mirror site” for business continuity should a disaster impact Research Triangle Park—which remains the primary NetApp Support Centre.</p>
<p>The investment in the Dalian TSC strengthens the NetApp ability to serve a larger partner and customer base with new levels of service and support. The site will employ technical engineers capable of providing partners and customers in Asia with telephone support in English, Japanese, Korean, and Mandarin languages seven days a week.</p>
<p>Starting in September, 40% of new NetApp storage systems for customers in Asia will be configured to order in a new manufacturing centre in Shanghai and will be fulfilled through a new logistics facility in Singapore. That percentage will increase to cover the entire product line during the next 12 months. These new operations centres mean faster delivery and more effective support for Asia Pacific customers. With the increased presence, NetApp will assemble, test, and configure systems directly in the region for Asia orders.</p>
<p>According to Patrick Linehan, senior vice president and general manager, EMEA and APAC for NetApp, “Increased expansion and investment in the Asia Pacific region reflects our strong commitment to our customers to provide more localised service, support, and delivery of our solutions worldwide. By building on best practices from around the globe, we are confident we can help our customers and partners take advantage of the enormous opportunity in this region.”</p>
<p>A large number of Fortune 500 enterprises are global customers of NetApp. NetApp APAC customers include Bank of Communication China, Hong Kong Institute of CPA, South China Morning Post, Animal Logic, Bluestone, Telstra, University of Wollongong, Yahoo! Korea, Hana Bank, Samsung, AC Nielsen ORG MARG, Gujarat Gas, Bennett Coleman &amp; Co., Sasken, HDFC Standard Life Insurance, and Polaris Software.</p>
<p>About Network Appliance</p>
<p>Network Appliance is a leading provider of innovative data management solutions that simplify the complexities of storing, managing, protecting, and retaining enterprise data. Market leaders around the world choose NetApp to help them reduce cost, minimise risk, and adapt to change. For solutions that deliver unmatched simplicity and value, visit us on the Web at .</p>
<p>NetApp and the Network Appliance logo are registered trademarks and Network Appliance is a trademark of Network Appliance, Inc. in the U.S. and other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.</p>
<p>Safe Harbor Statement under U.S. Private Securities Litigation Reform Act of 1995</p>
<p>This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include market and market share trends that benefit the Company, continued customer acceptance, and adoption rates of the Company’s solutions and projections of configured to order capacity rates. These forward-looking statements involve risks and uncertainties, including configured to order capacity may not expand to meet fulfillment needs in a timely or sufficient manner to meet100% of configured to order demand and actual results could vary. Factors that could impact our ability to achieve our goals include general economic and industry conditions, including expenditure trends for storage-related products; our ability to deliver new product architectures and products that meet market acceptance; our ability to design products that compete effectively from a price and performance perspective; and other important factors as described in Network Appliance, Inc. reports and documents filed from time to time with the Securities and Exchange Commission, including our most recently submitted 10-K and 10-Q.</p>
<p>Press Contacts</p>
<p>Mark Heers
Network Appliance, Inc.
+61 2 9779 5623</p>
<p>Rachel York
Max Australia
+61 2 9954 3492</p>
<p>NetApp and the Network Appliance logo are registered trademarks and Network Appliance is a trademark of Network Appliance, Inc. in the U.S. and other countries.</p>

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