Sydney-based integrator, Tripoint, has completed a $1.3 million contract with Virgin Mobile to upgrade server and storage infrastructure across its datacentres. The technology refresh is part of the mobile phone operator's plans to ramp up 3G network take-up.
The latest deal saw Tripoint architecture, configure and deliver HP Itanium-based servers as well as EMC Clarion CX380 mid-range storage arrays.
Managing director, Vaughan Stibbard, said a key part of its offering was providing consulting services and ITIL-based processes to help improve operational efficiencies and increase customer service levels.
"Virgin's big focus is getting its IT team to take the strategic high ground and drive initiatives. With our managed services, we can deliver a more tactical and operational approach that addresses these needs," he said.
Another top priority was decommissioning legacy equipment and business critical systems, Stibbard said.
Tripoint initially worked with Virgin Mobile's internal team and HP to help architect its billing platform when it launched locally, he said. It re-engaged with the company two years ago, providing PeopleSoft management skills across Virgin's infrastructure.
"We have developed a close working relationship with them," Stibbard said. "We've always had to compete to an extent against other technology providers including HP, who were trying to push their own solution and take the business. What differentiated us was the architecture we delivered, which fit [Virgin's] best-of-breed strategy."
The Virgin Mobile contract was a significant win because it was based around Tripoint's managed services capabilities, Stibbard said. He estimated the integrator's managed services business now accounted for up to 40 per cent of contracted value and was growing inline with other parts of its integration business.
"Managed services is an area we are most focused on and looking to expand," he said. "We've had significant success with existent customers over the past 12 months and a number of key clients in Melbourne now taking on our managed services."