E-business services provider, Ecetera, has become the first local reseller for US Web performance vendor, Gomez.
Ecetera CEO, Peter Brown, said it was approached by Gomez to be the local face for its Web application performance monitoring data and related services. Ecetera is focused on helping organisations develop and manage the quality of their Web-based applications.
"We have been operating at the back-end, offering diagnostics through to Web development. The partnership with Gomez made sense," Brown said. "The thing that was compelling was Gomez's benchmarks, which highlight an organisation's performance against pre-defined tests. It means we know the disease and have the cure.
"We can help find and improve bottlenecks across a website."
Gomez' s ExperienceFirst platform is designed to manage Web applications from development through to deployment and the ongoing user experience. It incorporates website monitoring, competitive benchmarks, quality assurance testing and customer experience.
Ecetera focuses on pre-sales consulting, load balancing and feature testing at a development level, as well as analysing click through times and user acceptance. Historically, its core market has been banking and finance and larger organisations with high transaction requirements, Brown said. Current customers include Qantas, Telstra and the Reserve Bank.
He highlighted mission critical transaction environments, such as hospitality and tourism industries, as target markets. However, he also pointed out the new tools would allow it to extend its services to smaller organisations.
"Even those that don't have a lot of transactions but have a Java back-end can benefit from better performance monitoring," Brown said