Services Briefs: Getronics, Techex

Services Briefs: Getronics, Techex

Getronics wins $10.8m FaCS deal

The federal Department of Family and Community Services (FaCS), has signed a three-year, $10.8 million IT services contract with Getronics Australia to meet the needs of its 1800 staff. The deal covers helpdesk, IT support, management of IT infrastructure and IT strategy. Services will be provided by Getronics employees located on-site at FaCS offices and via the company’s enterprise service centre in Sydney. The project will start with a three-month transition phase in early April 2004. Managing director of Getronics, Danny Sargeant, said the deal would build on best practices including the Information Technology Infrastructure Library.

Techex signs up to iBurst wireless broadband

Business Internet services provider, Techex, has become the latest reseller to sign up to the iBurst wholesale network, announcing that it will now be offering the wireless broadband service through its channel partners. Techex managing director, Chris Collinge, said Techex had considered taking on several other WiFi solutions before deciding on iBurst. Personal Broadband Australia’s iBurst mobile broadband service was officially launched in Sydney in March, but has been operational since December last year. The IP-based wireless network, which now extends across 200 square kilometres in Sydney, allows users to access the Internet at speeds of up to 1Mbps.Techex is now reselling the iBurst system through its Sydney channel network, with plans to extend the offering through all 105 Techex VAR and system integrator partners as the iBurst service extends across Australia. Prices for the service start from $155 per month on a six-month contract, including 1GB of data, or $283 a month with unlimited data downloads. Users also pay a set-up fee of $50, and need to purchase a iBurst laptop network card ($500) and desktop modem ($500).

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