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Austock Migrates To Unified Communications With Nortel And Microsoft

  • 16 May, 2007 14:24

<p>SYDNEY, Australia – Financial services company Austock Group is complementing its IP telephony network with a comprehensive unified communications infrastructure using solutions from Nortel* [NYSE/TSX: NT], Microsoft, and integration services from Commander.</p>
<p>The new solution will see Microsoft’s Live Communications Server (LCS) integrated with Nortel’s Communication Server 1000 PBX hardware to create a seamless collaboration environment using Microsoft’s Office Communicator client software. The combination will create a unified communications network across Austock’s Melbourne and Sydney offices, allowing staff to instantly see which of their colleagues are available online and action client requests directly without delay.</p>
<p>“We run a time-critical business, especially in our stockbroking operation, so when a customer calls us to action a stock purchase or sell-off, every second missed can have a significant impact on the deal,” says Ryan Bessemer, chief information officer, Austock. “The combination of our existing Nortel infrastructure with Microsoft’s unified communications software is the perfect solution for what we want to do. The end result will be a massive efficiency boost and a rise in the service levels we can offer our clients.”</p>
<p>“The key driver for companies like Austock that are migrating to unified communications is simplified integration, and that’s the focus of our Innovative Communications Alliance with Microsoft,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “The combination of our Communication Server platform with LCS and Office Communicator requires no third-party software, middleware or gateways, reducing the setup and ongoing maintenance cost of our solution.”</p>
<p>“Austock joins a growing list of Unified Communications customers that want to better connect their people by integrating their existing phone system and Microsoft Office System investments,” says Oscar Trimboli, director, Unified Communications, Microsoft Australia. “We expect 100 million Office System customers globally will be able to ‘click-to-call’ within three years. This represents a tremendous services opportunity for Microsoft partners such as Commander to unify communications across their customers’ existing telephony and Microsoft Office systems.”</p>
<p>Implemented by Commander, a key partner to both Nortel and Microsoft in Australia, the solution includes Nortel’s Communication Server 1000 integrated natively with Microsoft LCS and Office Communicator. A Nortel Business Communication Manager at Austock’s Sydney office integrates with the Melbourne-based Communication Server 1000 to become a Survivable Remote Gateway.</p>
<p>"The focus on selling solutions from the Nortel and Microsoft Innovative Communications Alliance represents a strategic undertaking for Commander as a Platinum nPower channel partner of Nortel and a leading unified communications provider,” says Steve Evans, group general manager, Enterprise, Commander. “The longstanding relationship that Commander and Austock share enabled Commander to recognise that this solution would exactly meet Austock’s needs. The Austock implementation exemplifies what we can do for our customers with the solutions made possible by the Alliance."</p>
<p>Austock is one of three Innovative Communications Alliance customers announced to date in Australia, alongside Victoria-based water utility Wannon Water and construction giant Mirvac.</p>
<p>About Nortel</p>
<p>Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at For the latest Nortel news, visit</p>
<p>About Commander</p>
<p>The Commander business has been tailoring business communications and technology systems with leading solutions to meet Australia’s business needs nationally for over 25 years.</p>
<p>Commander began with office telephone systems. Through a series of strategic acquisitions and relationships with leading technology companies, Commander has broadened its expertise to provide a 360° business communications and technology solution unmatched by any other Australian ICT organisation. This solution spans office and mobile telephony, IT hardware and software, Internet and network access, converged solutions, support and maintenance services, software licensing solutions, infrastructure solutions, software solutions, managed services and strategic consulting services. Commander has one of the largest business-dedicated technical forces in Australia.
More information is available at</p>
<p>Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.</p>
<p>*Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.</p>
<p>**This is a 3rd party link as described in our Web linking practices.</p>
<p>Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party.</p>

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