Integ Communications has snatched a $6.5 million contract with the Department of Foreign Affairs and Trade (DFAT).
Using IP telephony kit from Alcatel-Lucent, the integrator will provide an enterprise voice system and communications applications in a complete telephony overhaul. Integ ACT sales manager, Nick Reavell, said the win was due to a combination of Integ people, the technology offered and the relationships that were forged with DFAT.
"We put our A-team onto this and they established a rapport with the customer," he said. "Between the blend of our people and the technology we showed and being able to jump through a few hoops, gave a whole lot of confidence to the department."
The Alcatel-Lucent OmniPCX Enterprise voice system and OmniTouch Unified Communications applications will offer DFAT employees features such as soft phones, multimedia unified messaging, audio conferencing and presence management. Reavell said the deal was the tip of the iceberg in federal government as it started to replace older telephony systems.
"Two of our last three tenders have been around IP solutions of some description," he said. "The Canberra market is starting to see what can be done when you replace older systems with a converged network."