Services Briefs: ClickStart, BSA

Services Briefs: ClickStart, BSA

Educator kick-starts expansion plans

Australian software trainer ClickStart has opened new training centres in Canberra and Melbourne and added a range of courses to its offerings as part of an expansion program. ClickStart CEO, David Meeson, said the company was now deciding on a training location in Sydney, which it hoped to open by the end of April. The company also provided training in Brisbane. Each of its training centres could accommodate 60 students, he said.

The decision to expand the ClickStart business was prompted by its acquisition of Educom Holdings last year after the technical training provider was put into receivership. Since acquiring Educom, ClickStart’s focus had shifted from being an application software trainer to a provider of a range of technical and certification programs, Meeson said. Meeson said the company was now in the process of having its Microsoft and Novell technical certification courses, which had previously been provided through the Educom business, approved by both vendors. Other vendor-related courses it offers include network and security training programs on Cisco and Citrix platforms.

BSA wins $40m Telstra deal

Broadcast Services Australia Ltd has won a major two-year outsourcing deal with Telstra worth more than $40 million. The tender involves much of Telstra’s telephony installation and maintenance services contract for the Brisbane and Sydney region. BSA see the contract as a shift toward outsourcing within the telco, but Telstra describes the move as a formalisation of existing arrangements. Either way, the markets reacted postively to BSA’s announcement — its share price jumped 30 per cent on the news. BSA values the May 2004-June 2006 contract at $43-48 million. The contract covers new telephone connections, extension and fault repairs for Telstra customers between local exchanges and their residential homes or local businesses. Telstra spokesperson, Warwick Ponder, said the deal would improve the company’s capacity and flexibility to meet customer needs.

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