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On-demand service for SMEs beats traditional CRM vendors in eWeek awards

  • 07 April, 2004 14:22

<p>eWeek Names NetSuite #1 Enterprise CRM Product of 2004</p>
<p>Sydney, 7th April 2004 – Net Return announced today that eWEEK magazine has named its NetSuite 9.0 on-demand service the winner in the CRM category in eWEEK’s Fourth Annual Excellence Awards program. Products such as Microsoft CRM, Siebel On-Demand, and didn’t make it to the finalist list in the CRM category. For more information:,1759,1561627,00.asp.</p>
<p>eWEEK evaluators said in bestowing the Excellence Award to NetSuite: “In a crowded field of entrants in the CRM category, NetSuite 9.0 emerged the winner by providing broad value and appeal in a market that is quickly and constantly evolving… The highly customisable interface and easy management won points during judging, as did the availability of graphical summaries of sales data.”</p>
<p>With more than 7,000 customers (20 of whom are in Australia), NetSuite is the world's most popular on-demand integrated CRM/ERP solution. In January, NetSuite won the coveted “Willy Award” presented to the Best Hosted CRM Application for 2003 by</p>
<p>Stuart McLean, managing director of Net Return (the exclusive distributors of NetSuite in Australia) said: “This award is another indication that CRM applications are maturing from simple forecasting tools to real enterprise applications that span order management, e-commerce and back-office functionality.”</p>
<p>NetSuite is hosted in Australia with Telstra and delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups.</p>
<p>NetSuite enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfilment; inventory management; finance and e-commerce and Web site management; and employee productivity.</p>
<p>- ENDS -</p>
<p>About Net Return
Net Return pty ltd, is an Australian online services company and is the exclusive distributor of the NetSuite and NetCRM online business application for small to medium businesses in Australia and New Zealand. Net Return also provides online services to corporations and governments to develop integrated and effective online solutions that deliver a measurable return. Net Return's clients include: AGL, AMP, AusAID, Australian National Training Authority and Commonwealth Bank of Australia. For information about NetSuite visit:; for Net Return visit:</p>
<p>About NetSuite, Inc.
Founded in 1998, NetSuite, Inc. is a leading provider of ERP and CRM application software for small and mid-sized businesses. The company's products include NetERP, NetCRM, NetSuite, and Oracle Small Business Suite. The company is the largest application service provider of mid-market business applications with over 7,500 companies using its products. The company's products have won many industry awards, such as the PC Magazine Editors' Choice Award in 2003. The company's investors include Larry Ellison. For more information visit</p>
<p>Contact: Nigel Turner tel: 02 9779 0148/0422 513 803 e:</p>

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