D-Link DPH-C160SThis DEC/VoIP cordless dual-mode phone solution makes adding a VoIP phone service to an existing standard phone service quick, easy and inexpensive. It also provides immediate access to low cost international and interstate VoIP calling and traditional phone services in a single standalone device that doesn't require a computer. Using Session Initiation Protocol (SIP), it features echo cancellation, packet delay compensation, and lost packet recovery to ensure voice quality from the DPH-C160S is similar to traditional phones calls. The phone has a large LCD screen that displays call information such as call history, address book entries, and caller ID numbers. It also supports convenient calling features including redial, mute, and hold.
Distributed by BJE Enterprises, Bluechip Infotech, Edys Computers, Ingram Micro, Lan 1, Pacific Datacom, Page Data Products and Synnex.
Nortel BCM 50 Release 2.0Business Communications Manager (BCM) 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3-20 stations, but is scalable to serve more than 40. With an easy-to-use and highly flexible architecture, it enables small sites to benefit from convergence capabilities that were previously only available to much larger organisations. Powerful new features include integrated music on hold, mobility solutions, enhancements to security, IP telephony, SIP trunking and application enhancements (Call Pilot and Call Centre). Also new with BCM 50 2.0 are Analog DID and combo 8X16 media bay modules. It offers advanced capabilities such as voice messaging and unified messaging, IP networking, mobility solutions, contact centres with skills-based routing, Internet/intranet access, and an integrated router option for Ethernet or ADSL broadband access.
Distributed by LAN Systems.
Avaya IP Office 4.0This software platform gives SMBs the ability to access advanced, IP-based communications to improve productivity, customer service, and any business process. Using SIP-based trunking, it provides companies with cheaper call services from service providers, which can cut calling costs in half. There are two software flavours: the standard edition is designed for very small businesses and serves up to 32 users; the professional edition offers enhanced mobility, multi-site networking and customer service intelligence and scales up to 270 users. The software acts as an SIP gateway, whether the SMB has digital, analogue or IP phones. It introduces new remote diagnostic tools, and adds multi-site hot-desking capabilities so employees can log into any phone at any of their company's networked locations and have calls and voice messages follow them. Together, the new IP Office software and communications server (IP Office 500) deliver a solution enabling SMBs to buy only what they need, then add users or functionality via software licenses as required. The new IP Office 500 communications server supports telephony, voice messaging, and a complete customer service suite.
Distributed by IPL and ChannelWorx.
RRP: Local pricing available on request.
Mitel 5340 IP handsetAn easy-to-use device, the 5340 offers one-touch access to phone features and applications on the desktop. The full-feature, enterprise-class handset has a large backlit graphics display with 48 programmable self-labelling keys, six intuitive call state sensitive softkeys, and a built-in HTML toolkit for desktop applications development. The phone is ideal for any enterprise executive or manager, hot desk users, teleworkers, and contact centre agents and supervisors. The multi-function, self-labelling keys are provided in three pages of 16 keys each for one-touch access to speed calls, line appearances and features. There's also 13 fixed function keys as well as six context-sensitive softkeys for intuitive feature access. It also promises superior sound quality with wideband audio support and ships with a wideband handset (7kz) as standard. The phone supports several peripherals and modules such as Line Interface Module, IP Conference Unit, Wireless LAN Stand and Gigabit Ethernet Stand.
Distributed by Telstra Business Systems and Uptime Distribution.
SitecomThis wireless Internet phone enables users to make free calls to anywhere in the world via the Internet. Users need to plug the included USB adapter into a free USB port on their PC or notebook. They can then make Internet calls on the wireless handset without having to stay beside a PC. It works with all VoIP software diallers, such as Skype and MSN Messenger, so users can be sure it will work straight out of the box. The wireless handset has a built-in audio chip, which is equivalent to an external sound card for the computer. When the handset is connected to a PC, the Windows operating system will recognise it as the default audio output device and replace original audio output, facilitating plug-and-play. It comes with a 10-year factory guarantee warranty excluding built-in batteries and hard drives. These components are supported by a two-year warranty.
Distributed by Anyware Computer Accessories.
Plantronics Audio 910Offering true plug-and-play wireless connectivity for Internet calling, this Audio Bluetooth headset is designed for personal VoIP communications. Skype users can receive notification of incoming calls from multiple Bluetooth devices and answer/end calls remotely from the headset. It also offers remote ring detection. With exclusive multipoint technology, users can seamlessly switch between Bluetooth-enabled Internet calls and mobile phones with the touch of a button. This feature makes it ideal for the multidevice user. The noise-cancelling microphone with WindSmart technology optimises the quality of Internet calls in noisy or windy environments. It offers about six hours talk-time, the freedom to roam up to 10 metres from the Internet call or mobile phone, as well as convenient USB charging from the PC.
Distributed by Anyware Computer Accessories, Anixter, Auroz Pure Distribution and Roadhound Electronics.