Sydney-based peripherals distributor, FortuneTec, has upgraded its website to include online ordering.
Managing director, Justin Hsu, said the new facility allowed partners to conduct everything online, instead of the old method of sending a fax or email.
"We have been asked to offer this facility for a long time. Everyone wants quick service and the old system was a bit too slow," he said. "When partners order online the delivery is normally carried out on the same day or overnight, depending on where they are situated or where they want it delivered."
Other features of the new site include more comprehensive product specifications and images. Partners can also order multiple products simultaneously as well check their order status.
"Ordering online saves them time. It also avoids confusion: when some partners think they have the right product code but they don't or they think it's the product they need but it's not," Hsu said.
He said FortuneTec was also looking to swell partner numbers by another 800. It currently has about 3000 resellers on its books. "We want to include more remote located partners and have more reseller consultants, sole traders and online dealers," Hsu said.