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Mitel IP Telephony Helps Hospitals Improve Bedside Manner

  • 20 October, 2006 14:05

<p>Mitel®, the trusted provider of IP communications solutions, announced the release of its innovative Tele-Call™ healthcare solution. Working through the hospital’s existing IP network and communications systems, Tele-Call allows patients bedside access to hospital services, as well as delivering patient information to staff through a 17-inch medical-grade touch screen.</p>
<p>Providing healthcare professionals with rapid access to complete and accurate patient information at the point of care allows them to make faster and better treatment decisions. Mitel’s Tele-Call solution allows hospitals to lift the quality of their patient care, by delivering complete access to complex diagnostic information and patient records at the point of care. The solution involves a wall mounted movable touch screen monitor.</p>
<p>Mitel’s Tele-Call solution is a fully interactive IP browser-based system. In addition to assisting staff, Tele-Call provides patients with access to a wide range of IP services, including telephone calls and entertainment services. Patients can directly access IPTV, radio, the Internet and email, along with movies on demand.
Gwilym Funnell, Mitel Australia Managing Director commented, “Mitel’s Tele-Call solution gives hospitals an easy solution for informing and entertaining their patients, while tracking the complex information that doctors and nurses need to do their jobs effectively.”</p>
<p>Users of Tele-Call interact with an easy to use shared portal for services and content. The system can be used to interactively deliver educational physiotherapy, surveys, virtual tours, online gift shops, and hospital information pages.</p>
<p>Hospital staff can use Tele-Call to access up-to-date patient information at the point of care, including electronic patient records, catering and dietary services, bed status reporting, digital imaging services, patient discharge administration, and medication information.</p>
<p>The solution also provides real-time access to lab test results, transcribed reports, as well as other important information such as patient allergies and health issues.</p>
<p>The next phase of the Tele-Call solution will also offer healthcare providers closed-loop medication management, clinical documentation, integrated nurse-call, and other applications targeted specifically at supporting high quality and safe hospital care.</p>
<p>About Mitel
Mitel is a leading provider of integrated communications solutions and services for business customers. Mitel’s voice-centric IP-based communications solutions consist of a combination of telephony hardware and software that integrate voice, video and data communications with business applications and processes. These solutions enable our customers to realize significant cost benefits and to conduct their business more efficiently and effectively by enabling enhanced communications, information sharing and collaboration within a business and with customers, partners and suppliers. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information, visit</p>
<p>Media Contact
Sebastian Rice,
Silverspan, 02 9959 1991,,</p>

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