Trend teaches partners new SMB tricks

Trend teaches partners new SMB tricks

Trend Micro has crafted a new training program for mid-market partners to help them pursue business opportunities in the SMB sector.

The Mid-Market Solutions Certification would be a five-day course based around implementing, configuring and managing kit, Trend Micro SMB director, Dave Patnaik, said.

"We have 20 mid-market solution partners and they have a continuous process of certification," he said. "Through these technical programs, we want to strengthen their understanding of our products."

The course will cover six products: Trend Micro Control Manager, OfficeScan Corporate Edition, Interscan Message Security Suite, Interscan Web Security Suite, Network Viruswall and Scanmail for Exchange.

Patnaik said its aim was to give resellers the confidence to fully install and, in some cases, manage products within SMBs. This was an important skill set to possess, he said, as SMB customers often lacked in-house IT personnel.

The course would also prepare partners for the Trend Micro Certified Security Expert (TCSE) certification exam.

The training is currently being offered free.

"We have no plans to charge partners but, going forward, we'll just see how it goes," Patnaik said.

In addition to the new program, Trend is ramping up another round of quarterly technical training for SMB partners in Sydney, Melbourne, Brisbane, Perth, Adelaide, Christchurch, Wellington and Auckland.

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