Telephony integrator, NSC Enterprise Solutions, has won a $1 million contract to supply an IP communications system with Joy Mining Machinery.
NSC managing director, Craig Neil, said the deal was a good win because of the challenges associated with implementing mining solutions. It was up against Cisco, Alcatel and Nortel for the contract.
The client's current infrastructure meant NSC was unable to deploy a complete IP solution. Instead, it had rolled out a hybrid mix of digital handsets backed with IP.
"This gave us an edge over Cisco because they were not able to provide that," Neil claimed.
The Joy implementation is based on Ayava technology. It consists of S8300 and S8500 media servers, G700 and G650 gateways and the vendor's Communications Manager Software. It will also include Softphone and Meet-me conferencing along with an EC500 mobile application, which allows users to control desk phones from mobiles.
"The solution provides the client with efficiencies, improvements to technology, cost savings and ease of use. Plus it no longer has to outsource conference calls," Neil said.
The rollout is expected to be completed by the end of the quarter.