Jigsaw pieces together Moreland Council systems

Jigsaw pieces together Moreland Council systems

South Australia-based applications integrator, Jigsaw Services, has beaten Cap Gemini to a $12.5 million services deal with Victoria's Moreland City Council.

The 10-year Integrated-E Technology contract covers the implementation and management of a completely new technology system.

Jigsaw CEO, Andrew McAdams, said it was the company's largest council win to date.

As part of the tender process, Jigsaw suggested a mix of JD Edwards EnterpriseOne business applications suite with TRIM Context, Resolve, Kronos, Pathway and Objectify software.

Moreland council had previously used ad-hoc applications from a variety of suppliers, McAdams said.

"The council wanted to bring in a systems integrator because it had experienced a low level of success at an integration layer," he said. "It had struggled to build quality relationships with suppliers. This deal sees them get just one supplier to manage everything."

Phase one of the rollout is currently underway, with finance and HR/payroll applications scheduled to go live in September.

McAdams said it was one of the first full outsourcing integration contracts Jigsaw had won. The company's primary business was reselling, integration and supporting JD Edwards software. Existing customers include Hardy Wines, Coopers Brewery and several local councils.

"Outsourcing is a more strategic space we are looking into," he said. "Typically, we have held contracts where the customer buys JD Edwards and we would implement it. They would then buy support packs from us.

"This is the first time we have been asked to be a true systems integrator. This strategic partnership will establish us in the government space throughout Australia."

McAdams said the company had marked out at least 12 local councils that could adopt a similar outsourcing approach.

To help build up its project management skills, McAdams said Jigsaw had recently recruited several consultants to its stable, bringing its total headcount to just under 100. The company would look to hire an additional 60-70 consultants by year's end.

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