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Digital negotiates outsourcing deal with Optus

Digital negotiates outsourcing deal with Optus

Digital is negotiating a five-year outsourcing project with Optus Communications.

The deal, according to Digital public relations manager Renee Sarrouf, has the potential to be the largest services contract so far for the company, and also represents the first serious test of the professional services capabilities of the newly merged Compaq/Digital entity.

While the precise nature of the agreement is to be finalised within the next few days, officials close to the deal have indicated that it will see Optus outsource to Digital responsibility for production development support, help desks and the telco's entire desktop environment.

It will also see Digital develop Optus data centres at Blacktown and Castle Hill in Sydney with scope for further expansion. EDS was reportedly the other main contender for the deal.

While it is a big win for Digital, the deal places Compaq for the first time in the position of professional services provider. Digital officials refused to comment on how the contract would be managed between the two companies or whether one vendors' products would be promoted ahead of another where overlaps exist.


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