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Enterprise VoIP is a Major Opportunity for IP Service Providers Over the Next Three Years, Finds IDC

  • 14 June, 2006 17:21

<p>NORTH SYDNEY, 14th June 2006 - IDC has recently released an end-user study titled: Australia Broadband and IP Services Usage and Preferences: IDC 2006 Telecommunications Survey. From this survey, IDC found that the winners for 2006 are high speed Asynchronous Digital Subscriber Line (ADSL2/ADSL2+) and WiMAX/wireless broadband among broadband technologies and IP Security (IPSec) IP Virtual Private Network (VPN) and remote/teleworking among IP services.</p>
<p>The major growth opportunity however, is in enterprise Voice over Internet Protocol (VoIP) in all its flavours including self-implemented IP Telephony (IPT) and managed/hosted VoIP.</p>
<p>"Self-implemented/DIY IPT has the highest growth potential compared with other services, as 19 percent of companies are either planning to deploy it or evaluating it. This finding is in line with IDC's Enterprise Telephony Equipment Tracker, which showed strong growth on IP PBX and IP phones from the vendor's perspective," said Susana Vidal, Senior Analyst, Telecommunications at IDC.</p>
<p>Other survey findings reveal that Australian businesses are keen to adopt new technologies when the price is right and the quality is proven. Although ADSL2/ADSL2+ and WiMAX/wireless broadband are quite new in the market, companies are already migrating to these solutions from older technologies and the trend is expected to continue.</p>
<p>The need for companies to increase their employees’ productivity has also boosted the growth of IP services that help provide remote access to their employees. An example is the significant adoption growth of IPSec IP VPN this year when compared with 2005.</p>
<p>Although Telstra was able to regain some mindshare in the broadband market and the IP services segments, competition is still very fierce. Optus maintained the same mindshare as last year in broadband and increased mindshare in IP services.</p>
<p>"Australian businesses are even savvier now regarding their broadband and IP services needs. They will not remain loyal to a specific Service Provider (SP) because of brand, but will choose among any new SP that can offer an adequate quality of service (QoS)/network, good customer service and easy billing at the right price," added Susana Vidal, senior analyst, Telecommunications, IDC Australia.</p>
<p>This study titled “Australian Broadband and IP services Usage and Preferences 2006,” is based on the results of IDC’s Enterprise Telecommunications Survey, an annual end-user survey of telecommunications technology usage and trends in Australian businesses. Interviews were conducted in March/April 2006 with decision makers from 250 companies of all sizes and vertical industries.</p>
<p>*N = 250 companies of all sizes and vertical industries</p>
<p>To purchase this study, please call the IDC sales team on (61 2) 9925-5300 or email Gary Clarke on</p>
<p>IDCs Consumer Breakfast Briefing</p>
<p>Register today for IDC's Consumer Convergence: Blurring Lines Between At Home and on the Go Breakfast Briefing Presented by, Sophie Lo, Research Analyst, Consumer Digital Markets and Jerson Yau, Associate Analyst, Wireless and Mobility</p>
<p>Date &amp; Venue:
Sydney: Wednesday, 14th June, The Westin Hotel, 1 Martin Place, Sydney
Melbourne: Thursday, 15th June, The Stamford Plaza Hotel, 111 Little Collins Street, Melbourne
Price: $120 Incl GST</p>
<p>For Further information go to:
To register please go to:</p>
<p>For press enquiries please contact:
Susana Vidal
Senior Analyst, Telecommunications
Phone: 61 2 9925 2223
<p>Click here to view the press release online:</p>
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