Ericsson-owned Tusc Computer Systems has scored the single largest contract in its 25-year history to provide network management services to Queensland utility, Energex.
The $7 million deal is part of a $20 million Field Force Automation (FFA) project currently being rolled out.
Tusc would work with three contractors - Mobile Data Solutions, LitMus Group and Integral Technology Solutions - to deliver its part of the project, general manager of workforce management solutions, John Avramidis, said.
The systems integrator will implement Advantex, a Mobile Data Solutions workforce management system, to automate the utility's field force operations. It will also provide program and project management, systems integration and maintenance services.
"We have a dedicated workforce management solutions business unit of nine people," Avramidis said. "They will work with the contractors and, after the project ends, provide ongoing support services to Energex."
The project will better assist power technicians to respond to service calls from the 2.7 million people in south-east Queensland served by the power company. Work is due to the completed by the end of the year.
Avramidis said it tendered for the contract in mid-2005 against up to 10 respondents.
Tusc was sold to Ericsson by Allied Technologies in November 2005.