Southern Cross Computer Systems (SCCS) has implemented a Network Box Unified Threat Management (UTM) device for Melbourne-based City of Boroondara council to replace a number of legacy security systems.
SCCS national professional services manager, Steven-Meyer Cohen, said although the reseller had a number of government clients, Boroondara Council was one of its 10 most significant customers.
The council had been looking to unify its security solutions and reduce maintenance costs.
"They had several point solutions, and they needed to get as much done with as little resources as possible," Cohen said.
He claimed the benefits of farming out intrusion detection, antivirus, firewall, content and spam filtering responsibilities to an external party argued a strong case for UTMs.
"The customer then doesn't have to worry if their security person is on leave. It's always patched up and operating properly," he said.
Cohen said he expected managed security services would become a common fixture in the future solution landscape.
"Particularly in the SMB space, those businesses can't afford a security specialist," he said. "Often, it's an in-house IT guy who is also wearing the security mantle," he said.
The Network Box solution was attractive for smaller integrators because it helped negate the cost of providing a network operations centre (NOC), according to Cohen.
"Being a mid-sized integrator, it's quite expensive to set up your own NOC. We can capitalise on the economies of scale that Network Box already has," he said.
Deploying a managed services provider's solution also simplifies operations post-deployment.
"From the point of view of the reseller, I don't need to allocate as many resources there to support that technology. I can invest more time and resources in pre-sales and project work," Cohen said.