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BigHand selects Alphawest to supply Digital Dictation Solutions

  • 01 June, 2006 11:35

<p>IT services business Alphawest today announced it was recommended as the preferred supplier of digital dictation for BigHand in Australia. BigHand develops business solutions for legal firms and Alphawest will design, implement, project manage and support BigHand solutions in the Australian marketplace.</p>
<p>Many legal and consulting professionals worldwide use BigHand software to dictate directly to their firm’s network infrastructure, using a handheld microphone, headset, mobile device or telephone. Digital dictation eliminates analogue tapes and ensures the fast, cost effective distribution of information. “The BigHand relationship is a natural fit with Alphawest given its focus and commitment to the Legal and Professional Services market. Alphawest intimately understands integrating digital dictation solutions seamlessly, having supported a number of leading legal firms with Knowledge Management, Document Management and Customer Relationship Management implementations,” said Steve Butterworth, International Sales Director, BigHand.</p>
<p>“Alphawest was highly recommended by a leading Australian law firm. The company has impressive credentials and therefore has great synergy with BigHand. Alphawest works closely with other leading global ‘best-of-breed’ products and has an excellent reputation and specialist market knowledge. Speed to market is critical to the success of BigHand’s strategy and Alphawest holds the leading position to achieve market penetration,” said Butterworth.</p>
<p>Stephen Wood, General Manager, Business Solutions, Alphawest said, “BigHand Software is a valuable addition to our product suite for the legal and professional services industry. We have strong interest from our customers to improve document creation processes in the Australasian market using BigHand Software.”</p>
<p>Mr Wood concluded, “Our skills and strength around application integration will further broaden digital dictation into the Australian market”.</p>
<p>About Alphawest
Alphawest Services Pty Ltd is an IT Services business operating across the Australasian region, focusing on three key sectors of the IT Services market: Technology Solutions, Business Solutions and Managed Services.
Alphawest excels in aligning IT systems with a company's business goals for the creation of genuine business value and enjoys strong partnerships with leading organisations throughout Australasia.
Alphawest employs staff in offices located in Albany, Brisbane, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth, and Bunbury.
Alphawest is a wholly-owned subsidiary of Optus Networks Pty Ltd and part of the SingTel Group.</p>
<p>About BigHand
BigHand is the digital dictation workflow market leader. Their software delivers extreme performance, flexibility and reliability as required. As developer and supplier, their expertise and leading edge digital dictation systems have produced efficiencies and cost benefits for hundreds of firms and companies the world over. Commercial benefits and technical excellence, delivered.</p>
<p>Their technology is now used by thousands of lawyers worldwide. Over 300 different law firms use the software in the UK alone, with 75 of the top 250 law firms currently using it.
BigHand software allows a lawyer to dictate directly to the firm's network infrastructure and transport it to available secretarial support to be transcribed, wherever they may be located in the world.</p>
Belinda Cotter
P: 02 9212 3848

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