Dimension Data has helped engineering company, Thiess, improve its network response time and reduce bandwidth costs in a project which uses a group of Packeteer's WAN application optimisation technologies.
The integrator also deployed Packeteer technology in satellite communications trailers for wireless VoIP and data communications at remote sites.
Using eight mobile satellite trailers and three fixed-dish units deployed throughout Australia, Thiess achieved an average data compression rate of 45 per cent, Dimension Data national business manager for connectivity and converged communications, Roland Chia, said.
The overall project was an interesting one for the company, he said.
"We did not start from the technology side with this project: we kicked it off by talking with the heads of all the business units [to determine their needs]," he said. "We did a detailed analysis and took it to Packeteer. Then we created the pilot and started the deployment."
The project started with optimisation of the networks in the offices and expanded into deploying the IP communications over satellite.
As part of the contract, Dimension Data will also offer ongoing managed services for the Packeteer products.
"We offer managed services because we find that company's are overwhelmed by new technologies and training staff to use and maintain the technology," Chia said. "We can detect, for example if an unauthorised application is using more than 10 per cent of the bandwidth and notify the customer."