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Alphawest Signs Agreement with DICOM

  • 24 May, 2006 13:57

<p>Alphawest, an Australian IT Services business announced it has entered into a partnership with DICOM, a global leader of Information Capture and Business Communications solutions.</p>
<p>DICOM Australia has recently appointed Alphawest as a National Partner, to market, service and support DICOM’s leading Information Capture Solutions and Business Communications Solutions.</p>
<p>These solutions automate the capture of information from documents and forms, and delivers reliable, retrievable information into a company’s business applications enterprise wide. They greatly reduce costly manual data entry and bring immediate benefits such as increased efficiency and cost-savings.</p>
<p>Organisations that deal with a lot of forms, such as the government and financial services, particularly benefit from DICOM’s Information Capture Solutions as it captures unstructured data such as handwritten information from customers, converts it into data, and saves staff from the menial task of data entry and increases their productivity.</p>
<p>Alphawest can add value by configuring and customising these solutions then integrating them into an organisation’s workflow applications. For example, if a customer faxes a bank an incomplete application form, the solution captures the data and flags the missing information to a customer service representative. Other examples include mailroom automation – the mail is opened, then scanned and distributed electronically. Another good example is the business process of Accounts Payable – the software captures information from an invoice such as the ABN, purchase order number and line items purchased, then automatically enters it into the company’s financial applications.</p>
<p>Garry Henley, CEO, Alphawest said, “Alphawest is a natural fit for DICOM as we already have many customers in the government and financial services sector and significant experience deploying large information management projects. This national partnership now means all our customers across Australia will have access to DICOM’s business solution for applications such as Mail Automation, Business Process Outsourcing and Accounts Payable/Receivable.”</p>
<p>Michael Cawsey, Managing Director, DICOM Australia said, “Alphawest has a proven reputation as a business solutions provider that sees the value of integration throughout the enterprise. DICOM’s appointment of Alphawest reflects our belief it has a true understanding of complex enterprise information management systems.</p>
<p>About Alphawest</p>
<p>Alphawest Services Pty Ltd is an IT Services business operating across the Australasian region, focusing on three key sectors of the IT Services market: Information Management, Infrastructure Solutions and Business Continuity.</p>
<p>Alphawest excels in aligning IT systems with a company's business goals for the creation of genuine business value and enjoys strong partnerships with leading organisations throughout Australasia.
Alphawest employs staff in offices located in Albany, Brisbane, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth and Bunbury.
Alphawest is a wholly-owned subsidiary of Optus Networks Pty Ltd and part of the SingTel Group. For more information, visit</p>
<p>About DICOM Group plc</p>
<p>DICOM Group plc (“DICOM Group”, London Stock Exchange: DCM) is a global leader of Information Capture and Communication solutions. Its leading edge capture and communication technologies and solutions enable Business Process Automation by managing the transformation and exchange of business-critical information (residing in various formats such as paper, fax, electronic documents, e-mail, SMS) among people, applications and devices. The company’s centres for product development and marketing include Kofax, the world’s leading provider of Information Capture solutions, and Topcall, a worldwide provider of Unified Communication technology. Through a global network of more than 1,200 authorised partners and its own sales and service organisations in Europe, the USA, Asia and Australia, DICOM Group help blue-chip enterprises in more than 60 countries to reduce cost, increase efficiency and minimise risk in their critical business processes. For more information, visit</p>
<p>Amanda Brown</p>
<p>ph: 02 9212 3848</p>

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