ARN Innovation Awards
Aurion launches 'community website'
- 11 May, 2006 11:04
<p>BRISBANE, May 11. Brisbane-based HRMS firm Aurion has completely revamped its corporate website to deliver a better customer experience and significantly enhanced functionality for site visitors. The new site will replace the existing site at the same URL, http://www.aurion.com.au/ on May 31.</p>
<p>"Our research showed a high customer demand for online services and the new site encourages online debate using forum posts," said Aurion national sales and marketing manager Paul MacRae.</p>
<p>"The 'community' functionality will sit alongside our existing customer services and support and it is structured so as to be very fluid. We'll participate in the forum posts by monitoring and mediating issues that arise.</p>
<p>"We'll use any client feedback and information as input for Aurion's new products and services team, so no doubt it will influence our development roadmap for new software releases.</p>
<p>"As far as the website itself goes, we'll edit and enhance content further as requests and new needs arise. The site will become one more 'touch point' for our system of customer contact, supported by the long-established Help Desk and Aurion Expert Consultant network," MacRae said.</p>
<p>Joint Chairpersons of the Aurion User Group in Sydney, Karen Willis
HR Systems Manager, Corporate Human Resources; NSW Attorney General's Department; and Martine Farleigh, Manager, Human Resource Information Systems Section, Department of Environment and Conservation NSW, commented on the introduction of an Aurion community forum:</p>
<p>They said: "It is important for all Aurion users to be able to access a facility that enables them to keep up to date on all Aurion issues. We look forward to using these new tools."</p>
<p>For more information, contact:
Paul MacRae, Aurion: 07 3368 9644 or 0400 826080</p>
Aurion Corporation is a leading provider of HRMS solutions in Australia, with a track record of innovation since its beginnings in 1985. It was the first company to deliver a HR Self Service system in Australia and one of the first globally.
Aurion’s performance measure is that all its implementations are successful. Aurion is wholly Australian owned. Queensland Government is the majority shareholder with Business Management Limited (BML) and the Aurion founders (the original development team remain as shareholders) holding the remaining equity.
Hundreds of Australian clients include News Ltd., Boeing, John Fairfax, Thiess and many state, local and federal government agencies.</p>
<p>Aurion Corporation Pty Ltd
Brisbane Head Office: Level 4 301 Coronation Drive Milton Qld 4064 Australia
Ph: +61 7 3368 9644 Internet: www.aurion.com.au
OFFICES IN SYDNEY, MELBOURNE & CANBERRA</p>