Telephony integration vendor, Zeacom, has overhauled its Australian business model, appointing a new distribution partner, additional channel staff and an Australian general manager.
The Kiwi software company has appointed The IPL Group, based in Alexandria, as its second distributor in the local market. The IPL agreement, which stems from a US deal between Zeacom and Expanets (an Avaya, NEC and Cisco reseller), will add seven more resellers to the company’s channel.
To coincide with the new distributor, Zeacom has also renewed its agreement with distribution partner NEC Business Solutions for a further seven years.
The revised contract will see the company manage Zeacom’s Q-MasterEX and Corus products.
Zeacom Australia business development manager, Michael Petruccelli, said NEC Business Systems would supply Q-Master and Corus to some 15 to 20 resellers.
All products would be co-branded as Zeacom / NEC equipment, he said.
In addition to the distribution changes, three Cisco IP telephony integrators will be added to Zeacom’s reseller partner list.
Newly-appointed general manager, Kym Buckley, said Zeacom had expanded its software offerings to serve three main platforms: NEC, Cisco and IP Office.
Previously, Zeacom only served NEC’s IP and PABX offerings, she said.
Buckley said one of her first tasks would be to double the company’s sales during the next two years. To help boost indirect sales, Zeacom had appointed two more Australian channel managers – Tim Huggins and Lesley Amorico – to its dozen existing staff.