Fujitsu has been given the nod to supply the Northern Territory government with $150 million of PCs and related support services following a competitive tender.
Director of the NT government's ICT tender office, Brad Irvine, said his staff had prepared a tender with a demanding 980 criteria. Four replies were received from incumbent provider CSC, Fujitsu, HP and Unisys.
In winning the tender, Fujitsu has been tasked with rolling out desktop and notebook PCs to more than 17,000 government users over the next four years starting June 29. A major component of the upgrade will be completed in the first 12 months.
The program will also extend beyond immediate provision and maintenance of the government fleet, Irvine said.
"Fujitsu, or one of its partners, will visit remote sites every 1-2 months for preventative maintenance," Irvine said. "While they are there, we also expect them to provide assistance to other computer users in those areas, like store owners."
The NT Government contract will be fulfilled with Lenovo desktops and notebooks. Local CSC boss, Mike Shove, said it had enjoyed a successful relationship with the NT Government and was disappointed at not being awarded the new contract.
Irvine was full of praise for CSC, which he will continue to work with until the Fujitsu handover in June.
"CSC did a tremendous job here, arriving at a time when outsourcing was about as popular as the plague," Irvine said. "It did an extensive amount of standardisation across our environment, including the introduction of Active Directory. Fujitsu put forward the best tender but there's nothing that pointed to CSC being good, bad or ugly."
Fujitsu will service the government fleet with its own staff in Darwin and surrounding areas. Further out of the city it will rely on partners - including CSG Services, Territory Technology Solutions, Bizcom, NT Technology and Leading Edge Computers - to deliver on its tender commitments.