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InfoTech Finds Mitel the Marketshare Leader for Small Business IP Telephony Solutions

  • 17 March, 2006 11:34

<p>Sydney, March 17th 2006 – Mitel® has emerged as the early IP Telephony market leader in the small and medium business (SMB) segment, according to a new research report by InfoTech, a firm that specializes in global information and professional services for the telecommunications and data networking industries.</p>
<p>The report, InfoTrack for Converged Communications: SMB Market Analysis and Forecast found that Mitel surpassed Avaya to claim top spot in the fast growing segment.</p>
<p>Terry White, InfoTech vice president and senior program director commented, “Each year that we conduct a new ICC research study in the SMB market, we see a significantly higher demand for IP Telephony. The small and medium business decision-makers that participated in the study are expecting a major increase in the percent of their sites that would be implementing IP telephony and converged applications in 2006.”</p>
<p>Gwilym Funnell, Mitel Australia Country Manager commented, “The Mitel 3300CXi offers small sites a low cost way to deploy an entire portfolio of IP Telephony applications, including Teleworking, Unified Messaging, Presence and Videoconferencing.”</p>
<p>In 2005, the revenue from IP telephony systems and converged applications for SMBs was US$1.4 billion. By 2010, that market is projected to increase to US$3.3 billion, which represents an average annual growth rate of 19 percent.</p>
<p>Last year converged applications accounted for only 20 percent of that total. By 2010, the applications share is expected to jump to 46 percent of the total revenue. “Almost 60 percent of SMBs strongly agreed that IP telephony will enable new converged applications that can change the way that SMB companies do business,” White added.</p>
<p>Mitel has announced the general availability of Live Business Gateway to complement Microsoft Office Live Communications Server 2005 and Office Communicator client applications.</p>
<p>Based on the SIP, XML and CSTA standards, the Mitel Live Business Gateway allows Microsoft's applications to access Mitel's IP-based call control, devices and applications, empowering businesses to leverage their existing investment in both Microsoft and Mitel communications solutions.</p>
<p>The combination of Microsoft Office Live Communications Server and Mitel Live Business Gateway enhances information worker productivity and brings business process efficiencies by combining collaboration tools with telephony. The Mitel gateway also interfaces to a customer’s existing Private Branch Exchange (PBX) equipment and to the Public Switched Telephony Network (PSTN), enabling a cost-effective, smooth migration to the benefits of a combined telephony and collaboration offering.</p>
<p>About InfoTech
InfoTech is a division of Access Intelligence LLC (, specializing in global information and professional services for the telecommunications and data networking Industries. InfoTech offers a comprehensive scope of information and professional services, including custom project consulting, InfoTrack market and competitive intelligence programs, tactical sales support tools, multi-client studies, and custom marketing programs. InfoTech clients include leading equipment and solutions providers, network operators, and end-users from around the world. For more information, please visit .</p>
<p>About Mitel
Mitel is a market leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Mitel solutions extend from intuitive desktop appliances and applications through to Applications &amp; Services Gateways that enable business process integration and enhancement. Customers are provided with innovative ways to leverage their resources and migrate to the benefits of IP communications at their own pace. Mitel is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit .</p>
<p>Media Contact
Sebastian Rice,
02 9959 1991,,
Silverspan, ,</p>
<p>Mitel and logo are registered trademarks of Mitel Networks Corporation.
All other trademarks are the property of their respective owners.</p>

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