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Interwoven WorkSite Recognised by Independent Research Firm as “The Best-Kept Secret in Document Management”

  • 15 February, 2006 10:14

<p>Interwoven Recognised for Proven Content-Centric Solution Focus, Ease-of-Use, Integrated Collaboration, and Deep Integration with Microsoft</p>
<p>Sydney, Australia, February 15, 2006 – Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Forrester Research has recognised Interwoven WorkSite as the “Best Kept Secret in Document Management” in a recently-released report. In the report, Forrester states that Interwoven’s WorkSite Document Management (DM) offering “should be considered in any enterprise DM evaluation,” highlighting Interwoven’s key strengths including: providing content-centric solutions for specific vertical markets and business processes, ease-of-use, integrated collaboration, and deep integration with Microsoft desktop applications.</p>
<p>Currently, over 2,000 organisations worldwide rely on Interwoven DM to address key document management, records management, e-mail management, and collaboration processes in a single unified environment. Current customers include: ABN Amro; Aon; Bear Stearns; Bell Canada; Blue Cross Blue Shield of Massachusetts; Chungwa Telecom; City of Baltimore; Department of Homeland Security; Dolby Laboratories; DuPont; eBay; Eisner; Frank, Rimerman &amp; Co; Franklin Templeton; Freshfields Bruckhaus Deringer; HealthSouth; John Hancock Mutual Life Insurance; Kronos; Masonite; PalmSource; Rothschild; Tyco; Visa International; Xchanging; and many more.</p>
<p>Industry-Leading Ease-of-Use &amp; Collaboration</p>
<p>Forrester cites the ease-of-use of Interwoven WorkSite as a key contributing factor to its position as one of the industry’s best DM offerings for enterprise-wide deployments. According to Forrester, Interwoven “excels at ease-of-use for both users and desktop administrators,” greatly helping to improve end user adoption across the enterprise. Additionally, Forrester highlights Interwoven’s tight integration with Microsoft Office applications such as Outlook, Word, and Excel, as key to the broad adoption of WorkSite by both business users and IT since users can easily access content in Interwoven WorkSite directly from within the applications in which they spend most of their time.</p>
<p>Interwoven is also recognised by Forrester as providing organisations with a “powerful combination of document management and team collaboration capabilities.” Unlike other DM systems that focus on the basic management and retention of documents, Interwoven DM offers robust, integrated collaboration functionality including sophisticated workflows, enabling the automatic routing of documents to appropriate business users, so even geographically-dispersed teams can easily collaborate on shared documents. According to Forrester, “WorkSite also offers comprehensive security features to enable extranet collaboration and document sharing.”</p>
<p>Based on Interwoven’s leading DM technology innovation, Forrester offers a recommendation to organisations to consider Interwoven WorkSite as a top choice for enterprise DM deployments: “Enterprises evaluating DM products with a strong emphasis on usability, desktop integration, workflow, collaborative workspaces, and out-of-the-box content-centric apps should give Interwoven a close look.”</p>
<p>One enterprise that is already achieving clear value from Interwoven DM is Xchanging, a leading business processing services provider to the London insurance market. Xchanging adopted Interwoven to electronically manage the claims processed by the London insurance market, in which more than 40,000 insurance professionals work. Xchanging is leveraging Interwoven DM to provide insurers and brokers with a Market Repository in which workspaces are created for each risk in which they can directly store, share, manage, and access claims information. The streamlined process is expected to reduce the cost of processing claims, which requires multiple people and organisations to share documentation. Additionally, the approach provides secure, controlled access at all times throughout the claims process, and after.</p>
<p>“For such a complex and large scale document management project, we not only needed a robust and highly-scalable document management system, but one that is easy to use, so our customers have the best possible experience when accessing their information,” said Eddie Balsom repository manager at Xchanging. “Interwoven WorkSite was the only system with the scalability, ease-of-use, and robust collaboration features to enable us to successfully achieve our objectives, and provide us with the foundation we need to expand over time. Claims is the first step in our use of the Market Repository.”</p>
<p>“At the Leading Edge of Content-Centric Solutions”</p>
<p>Interwoven's strategy is to develop and deliver deep domain ECM solutions that are easy to implement, empower both business users and IT, and solve specific business process challenges, such as those related to document-intensive processes. Recognising Interwoven for its proven success in delivering on its content-centric solution strategy, Forrester writes that “with WorkSite as the foundation, Interwoven offers burgeoning content-centric applications targeted at diverse user groups in vertical markets.” Today, Interwoven offers a number of highly-targeted content-centric solutions based on its proven DM technology to facilitate team-based collaboration on document-related processes including new product launches, proposal and contract development, claims and accounts payable processing, corporate legal matters, general project management, and much more. Interwoven currently offers the following content-centric DM solutions:</p>
<p>• Deal Management—The Interwoven Deal Management solution is a collaborative application to manage proposals, contracts, negotiations, deal processes, and all forms of communications, including e-mail, to keep extended functional teams on the same page around an account, ultimately decreasing deal closing time.</p>
<p>• Contract Management—The Interwoven Contract Management solution delivers a unique approach to helping Corporate Legal, Finance, Human Resources, Sales &amp; Marketing, and numerous other departments across the enterprise create, collaborate, and manage their contracts in a controlled and highly secure environment. The solution enables the management of all content and communications related to a contract, including e-mail.</p>
<p>• Document Management for Corporate Legal Departments—The Interwoven Document Management for Corporate Legal Departments solution provides an easy and cost-effective way for attorneys to manage matter files electronically, streamline Board of Directors communication, manage e-mail as part of matter files, improve contract management, and consolidate work product received from outside counsel.</p>
<p>• Matter-Centric Collaboration for Law Firms—Interwoven's Matter-Centric Collaboration (MCC) solution for law firms is based on a unique user-centric design which, for the first time, enables professional services practitioners to manage client and matter-related content in the electronic world the way they have done for more than 100 years in the physical world. Legal professionals can consolidate documents, records, e-mails, billing, contacts, and all other relevant content for any given client or matter in a single integrated file that is accessible both internally and externally across departments and locations.</p>
<p>• Electronic Content Management for Accounting Firms—The Interwoven Electronic Content Management solution enables accounting firms to easily and efficiently create and manage complete client engagement files—including electronic documents, scanned paper documents, e-mails, and records-in one central Web-based system. As a result, firms can expedite client service, maintain financial growth, and retain talent.</p>
<p>“Interwoven's strong Document Management success continues to be driven by our focus on best-in-class usability and by providing targeted solutions that closely map to key document-centric challenges faced by departments and industries,” said Bill Seawick, chief marketing officer at Interwoven. “For our many current Document Management customers, the business benefits of WorkSite highlighted by Forrester should resonate well with their own experiences, and we look forward to the opportunity to continue delivering such strong ROI to a growing number of enterprises. As we continue to extend our capabilities, Interwoven's focus will remain on bringing to market robust, easy-to-use solutions that these organisations can put into place for immediate value.”</p>
<p>For more information on why leading enterprises are choosing to adopt Interwoven Document Management, please register for a webcast hosted by Forrester Research and Interwoven on Thursday, March 2nd at 9am Pacific. To register for the webcast and download a copy of the full report, please go to:</p>
<p>About Interwoven</p>
<p>Interwoven, Inc., provider of Enterprise Content Management solutions for business, enables organisations to unify people, content and processes to minimise business risk, accelerate time-to-value and sustain lower total cost of ownership. Interwoven delivers deep industry-specific solutions which reduce business process cycle time from initial collaboration through design, production, sales, marketing, legal review, IT, and service. Interwoven leads the industry with a service-oriented architecture today and easy-to-use, best-in-class components and solutions. Today, over 3,400 enterprises, law firms, and professional services organizations worldwide are Interwoven customers including BT, Ford, Freshfields Bruckhaus Deringer, General Motors, Jones Day, Motorola and Yamaha. Interwoven is headquartered in Sunnyvale, Calif., with offices around the world. For more information visit</p>
<p>Media Contacts:</p>
<p>Rob Stirling
Markom Marketing
+61 2 9977 8922</p>
<p>Chris Lynch
+61 2 9922 9700</p>

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