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UEE support Omega customers

UEE support Omega customers

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Third-party warranty provider, United Electrical Engineering (UEE), has announced it will continue to cover warranties issued to resellers by Omega before its collapse.

Director, Rolf Latzel, said it had been providing warranty services to Omega for the past five years and would continue to honour valid warranties for PCs and related products sold by the hardware distributor.

UEE was owed $36,000 when Omega fell into administration.

"We have seen five big manufacturers fall over on us since I started in 2000 including PC-Club and Global Technology," he said. "We are taking the attitude that we are big enough to look after these warranties."

Latzel said it had acquired about $23,000 worth of spare parts from Omega to fulfill warranty requirements.

As previously reported, Omega owed suppliers almost $8 million when it went into administration on December 19. It has since gone into receivership. UEE joins several third-party agents including National Warranties Australia and Melbourne-based distributor, Rectron, in providing warranty and repair services to Omega resellers.

In other news, UEE has moved its Victorian warehouse from Archies Creek to Melbourne.

Latzel said it had spent $1.8 million acquiring the new premises, which cover about 6000sqm.

The company relocated its call centre and the majority of staff to the warehouse earlier this month.


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