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TransAction Solutions demonstrates network convergence benefits with Nortel

  • 18 January, 2006 14:22

<p>SYDNEY (January 18, 2006) – IT system integrator TransAction Solutions is building a converged voice and data network at its Sydney headquarters to demonstrate the cost and functionality benefits of Internet Protocol (IP) network convergence to its business and finance customers.</p>
<p>The company currently processes more than 8.1 million transactions monthly (97.2 million annually) for 12 customers, and is looking for ways to improve its throughput while reducing costs in anticipation of increasing demand for its services.</p>
<p>“We reached a point where our existing network and communications infrastructure didn’t match up to the services we wanted to offer our customers,” said Ray Jones, Technical Services Manager, TransAction Solutions.</p>
<p>“Over the past year we’ve seen increasing demand from our customers for IP networking services, and for additional functionality like IP telephony, unified messaging, voicemail and multimedia conferencing. We wanted to move our network in the same direction, and started looking at different options for developing a platform internally that could double as a showcase for our customers.”</p>
<p>The new IP network will showcase a number of business-critical features for existing and prospective customers, including transaction and voice call security over IP networks, and a range of communication functionality made possible by Nortel’s technology.</p>
<p>Jones expects payback for the network in less than 12 months, underlining the value and viability of the technology.</p>
<p>“The network will essentially be a working model of data and voice integration, so customers can see, touch and experience the services we can offer them for themselves. We’ll be offering IP trunking for customers who already use Nortel’s Business Communication Manager (BCM) products so they can take advantage of the toll bypass savings the technology enables, and will use our network to show how this can be done without any loss of functionality they already get from their existing communication networks.</p>
<p>“We’re also looking at trialing Nortel’s Multimedia Communication Server technology that will allow us to offer hosted multimedia conferencing and other SIP-enabled services.”</p>
<p>Mark Stevens, president, Australia and New Zealand, Nortel, said Nortel’s technology takes into consideration the large installed base of analogue equipment commonplace in large financial organisations.</p>
<p>“This is a strong differentiator between Nortel and our competitors, who promote IP-only solutions that ignore the existing installed base of legacy equipment,” said Stevens. “Working with companies like TransAction Solutions, customers can see how our technology saves their organisations the high costs of legacy PABX technology, introduces a range of new productivity features, and provides a proven, reliable platform for high-speed voice and data networking in business-critical environments. It’s a low-risk, high-return model for getting IP to market.”</p>
<p>The Nortel network will consolidate voice and data services, providing additional functionality such as unified messaging, voice and fax-mail, and mobile ‘soft phones’ for voice calls from portable devices and desktop PCs. It comprises a number of different products, including Nortel’s BCM 200 and Nortel IP2002 and IP2007 handsets.</p>
<p>Nortel is a recognised leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce, and secure and protect the world’s most critical information. Serving both service provider and enterprise customers, Nortel delivers innovative technology solutions encompassing end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband designed to help people solve the world’s greatest challenges. Nortel does business in more than 150 countries. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.</p>
<p>For media inquiries:
Guy Lerner
Senior Consultant
Watterson Marketing Communications
02 9437 6122
guy.lerner@watterson.com.au</p>

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