Cisco has added another specialist certification to its suite of training products designed to help professionals manage rich media over data networks.
Cisco's director of certifications, Don Field, said that organizations around the world are deploying rich media communications such as voice conferencing, streaming video and other digital interactive media to increase employee productivity and reduce costs.
"So we recognize that there are a lot of specialist skills required for the people involved in planning, designing and organizing these kinds of capabilities and then also doing the hands-on work of implementing and operating the systems," he said.
The Rich Media Communications Specialist certification covers training in the design, installation and management of such applications. This includes integrating videoconferencing applications into a voice and data network while delivering the same quality, switching, speed and clarity as is expected of the traditional telephone network.
The certification aims to prepare professionals to integrate videoconferencing in an IP network independently, or with other deployments such as Cisco CallManager for IP telephony, Cisco Unity voice messaging or Cisco IP Contact Centers.
In order to gain the certification, candidates need to have completed a Cisco associate level certification, and need to pass two exams: Implementing Cisco IP Video Conference Rich Media Communications (ICRMC) and Cisco Voice Over IP (CVOICE).
Training for both exams is available worldwide through Cisco's training partners in a combination of hands-on, instructor-led and Web-based modes.