Fujitsu plans local support centre

Fujitsu plans local support centre

Fujitsu Australia will launch a product integration support centre in North Ryde in January 2006, creating up to 15 new positions in pre- and post-sales support and product management.

Fujitsu says the centre is the fourth major investment in NSW in relation to "outwardly facing" support and will provide application support to subsidiaries and customers across the Asia-Pacific region.

Fujitsu has three other product integration support centres, one located in Germany, the other in the US.

Rod Vawdrey, chief executive officer of Fujitsu Australia, said Australia won the bid to host the centre against several other Asian countries, which bid competitively for the project.

"And the reason we were successful in doing that is because of the people available within Fujitsu and the general Australian marketplace ... Australia has people with multilingual capacity across all the key languages required to support the different countries in the Asia-Pacific," Vawdrey said.

"The key to our selection was the availability of skilled and experienced professionals, who could provide technical support in languages like Mandarin, Cantonese, Vietnamese and more.

"The centre will open on January 1, 2006 with 15 new positions in sales support and product management, but has the potential to grow substantially larger as demand for its services increase across the region."

John Watkins, Minister for State Development and NSW Deputy Premier, said he expects a 4 percent growth in the Australian IT sector this year alone, further cementing Sydney as an attractive location for IT business.

"Fujitsu Australia persuaded Japan headquarters that Sydney should win this bid and we know why - a stable economy, the right mix of skills in professional support, the very high standard of graduates and the amount of bilingual people living here," Watkins said.

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