Trainer delivers formal complaint on Clickstart

Trainer delivers formal complaint on Clickstart

A former Clickstart training provider has lodged an official complaint with Consumer Affairs Victoria against its proprietor, David Meeson, in a bid to claim back monies owed for services.

The decision comes after allegations were made against Meeson in the Melbourne Magistrates' Court in June for unpaid debt. The individual, who asked not to be named, was employed by Clickstart between September and December last year. She claims to be owed more than $2000 by the company.

She has now collected 13 statements from other trainers still chasing bills. Most claimed to be owed several thousand dollars for services rendered during 2004. Some stated they had experienced limited success chasing up their payments, while others admitted to abandoning their efforts after letters of demand went unanswered.

All of these had been sent with a formal complaint to Victorian Consumer Affairs (VCA), she said.

In her letter to the VCA, the trainer said clients had been expected to pay for a course prior to registration confirmation. From there, Meeson would assign a contract trainer.

"On completion of the training course the trainers are then expected to send a tax invoice for their work and were promised payment within 14 days as per the contract that was signed," she said.

However, no payments ensued, the trainer said. Further attempts through the courts had also failed to produce any subsequent payments. Despite obtaining an installment order from the Melbourne Magistrate's Court, no payments had yet been made, she said.

In June, another training provider alleged he was owed several thousand dollars from Meeson. At the time, Meeson told ARN said the charges were the result of the company's financial difficulties.

A spokesperson for VCA said it would not disclose information about complaints received against companies.

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