Vantex prepares dealer service improvements

Vantex prepares dealer service improvements

Retail technology distributor, Vantex, is compiling an online ordering system and updated price list for resellers to mark its new Australasian focus.

The Melbourne-based wholesaler, along with its New Zealand operation, was acquired by the Provenco Group, an Eftpos service provider, for about $18.6 million in March.

The purchase followed Provenco's acquisition of Sydney mobile and wireless company, Javelin Systems, earlier this year, and NZ-based Transtech Distributors in 2003. In a prepared statement, Provenco CEO, David Ritchie, said the acquisitions were part of a broad plan to develop a new distributor across both countries.

A wholesale business would also provide Provenco with a solid revenue and profit base, he said.

The entire operation has been renamed Vantex Technology Distribution.

The wholesaler delivers retail point-of-sale equipment and bar-coding as well as mobile and wireless computing technology to value-added resellers and systems integrators. Vantex Australian business development manager, Andrew Kancachian, said it was now recruiting new staff for its operations in Sydney and Melbourne.

Two general managers had also been appointed to look after operations in each state. It has also relocated its Auckland warehouse to new premises this month and will maintain its Christchurch location, he said.

Kancachian said it was preparing a consistent pricing list across Australia and New Zealand and was plotting out an online ordering system. But it was still early days in terms of putting together a long-term game plan.

There had been minimal overlap between the 7000 resellers buying from each of the distributors, he said.

"Retail solutions are in their infancy," Kancachian said. "There's so much room to grow and the market is massive. No one has the broad range that we do."

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