A long-standing relationship with Contact Energy has blossomed in Australia for Auckland software house, Talgentra, whose Gentrack CIS billing and information system has been used as a base solution for Victoria’s new retail energy supplier, Red Energy.
Contact, which owns Red Energy, selected Gentrack when the New Zealand electricity market was deregulated in 1999. IT manager Iain Graham was subsequently appointed chief executive officer of Red Energy and chose Gentrack for the new company launched on July 7.
“Gentrack’s automated procedures give Red Energy a significant advantage over many of our competitors, who need to use a combination of several software systems and intensive manual procedures for switching and business-to-business data exchange,” Graham says.
The software, which already included Australian regulatory requirements, was implemented over a period of five months.
Red Energy is the latest of several export deals for Talgentra, which now has 33 sites, only 15 of which are in New Zealand.
“We’re finishing off a Northern Territory project, all the electrical and water billing for Power and Water, in Darwin, and we’ve just gone live in Indonesia for PLM,” says Gentrack general manager James Docking. “We’re also doing an automation project for Origin Energy in Melbourne.”
The vendor also recently signed a deal with a large US gas customer, MX Energy, which operates in 15 States.
Gentrack has 120 staff, mainly based in Auckland, and offices in Melbourne, Kuala Lumpur, Baltimore in the US, and Bristol in the UK.
Talgentra has two other software streams: Teleman, a credit control and customer profiling product used by Vodafone, Coca Cola and Singapore Telecom; and Airport 20-20, which handles flight and billing information for airports such as Wellington.
Docking says the company is currently evaluating how to bring Teleman into the Gentrack suite.