Systems integrator Data#3 this month joined the e-business bandwagon with the launch of its Business Partner Network (BPN). According to officials, the BPN provides an online portal through which Data#3 customers can streamline their dealings with the integrator.
By using the service, Data#3's customers can now view product information, availability and pricing, raise and authorise purchase orders online as well as log and view support requests online.
Data#3 is by no means the first channel organisation to revamp its operations with an e-commerce bent; however, recurring themes of efficiency increases and cost savings for both Data#3 and its customers are apparent.
"A single purchase order raised by any one of our customers can cost them as much as $50," claimed John Grant, Data#3's managing director.
"When you move the purchase and requisitioning over to an electronic model, this drops to less than $10," he claimed.
The BPN service is based primarily on Microsoft technology including Windows NT Server 4.0 and Microsoft BackOffice. Views can be personalised for each customer.