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Data#3 turns customers to its portal

Data#3 turns customers to its portal

Systems integrator Data#3 this month joined the e-business bandwagon with the launch of its Business Partner Network (BPN). According to officials, the BPN provides an online portal through which Data#3 customers can streamline their dealings with the integrator.

By using the service, Data#3's customers can now view product information, availability and pricing, raise and authorise purchase orders online as well as log and view support requests online.

Data#3 is by no means the first channel organisation to revamp its operations with an e-commerce bent; however, recurring themes of efficiency increases and cost savings for both Data#3 and its customers are apparent.

"A single purchase order raised by any one of our customers can cost them as much as $50," claimed John Grant, Data#3's managing director.

"When you move the purchase and requisitioning over to an electronic model, this drops to less than $10," he claimed.

The BPN service is based primarily on Microsoft technology including Windows NT Server 4.0 and Microsoft BackOffice. Views can be personalised for each customer.


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