Optima scores Corrective Services contract

Optima scores Corrective Services contract

Optima has beaten Acer to the second phase of a NSW Department of Corrective Services PC hardware and services contract to replace or upgrade more than 5000 PCs across the state.

The total contract, valued at $2.3 million, will see the vendor deliver and install 1700 WorkPro desktops. It will also upgrade 3500 existing Optima and third-party systems with new standard operating environments (SOE), and hardware componentry.

Executive chairman and managing director, Cornel Ung, said the main focus of the second phase was to co-ordinate desktop services. These included data migration, removing older machines, helpdesk support and providing some end-user training on the upgraded SOE.

"We are continually building up our services capabilities," he said. "We have put on a few project management people and customer service staff to ensure we can deliver all rollouts."

Prior to awarding the refresh contract in February, the Department had chosen to also use Acer as a supplier, Ung said.

Under the new contract, Optima is the sole provider of hardware.

It was expected to complete the latest phase across all 143 Corrective Services sites by the end of October, Ung said.

The company also planned to announce another supply contract with another big government department in the coming weeks, Ung said.

This would see Optima provide both hardware and services to the agency for the first time, he said.

It was also talking to the Department of Corrective Services to extend its PC management contract further in the future, Ung said.

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