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VXL maintains the frolic at Tangalooma

  • 09 August, 2005 21:26

<p>The appealing frolic of the Tangalooma dolphins is
not just the result of sheer serendipity. The fun and allure of the
dolphins to hundreds of thousands of tourists each year is a well-planned
activity.</p>
<p>Behind the scenes of the world famous Tangalooma
Wild Dolphin Resort on Queensland's Moreton Island is a robust network
populated with VXL thin client technology.</p>
<p>The daily tourist attraction is a part of a highly
ordered system and keeping this complex routine running is the extreme
reliability of VXL.</p>
<p>Robust VXL Itona terminals link the 40 or so staff
operating the island resort to their mainland base, some 43 kilometres
away in Brisbane.</p>
<p>The former defence outpost and whaling station is
now home to an integrated resort playground comprised of 134 motel
units, 56 two storey family villas, 96 hotel rooms, 23 houses and 16
luxury absolute beach front apartments.</p>
<p>In addition, the resort has tourism centre, restaurant, bar, resort
retail shop and a function centre all the IT infrastructure is remotely
managed from Brisbane.</p>
<p>"At Tangalooma we offer a wide range of recreation activities to be
organised, booked, scheduled, checked, paid for and audited where
applicable. It is a sophisticated operation with a substantial database
and marketing function, too," said Mr Sean Murdoch, the IT Guru at
Tangalooma.</p>
<p>"The activities clients can enjoy are dolphin, pelican, cormorant, and
whale watching, sailing, tennis, squash, snorkeling, fishing, scuba,
bush-walking, eco-walking, golf-driving, 4WD and even para sailing. It's a
full-on experience and a rigorous test for our staff and their operating
systems.</p>
<p>"With limited access to the island - a 75 minute cruise across Moreton
Bay from Brisbane - technology reliability is at a premium," he said.</p>
<p>"Of course price and performance are important considerations in any IT
purchase, but reliability and on the spot commitment to service are
paramount for the smooth running of Tangalooma resort...and the
dolphins," he said.</p>
<p>"We have purchased dozens of thin client terminals from VXL since 2002.
We have kept on buying them, such as the Itona, because VXL is flexible
enough to be able to be committed to their customers, even ones with
difficult configurations like ours," he said.</p>
<p>"Other heavyweight tech companies can't match the quality of service
that VXL Australia delivers," said Mr Michael Crocombe, Managing
Director of VXL Australia. "That is one very good reason why VXL is now
number three global manufacturer of thin client terminals," he said.</p>
<p>"Naturally, across all our activities, we have a variety of employees
using the terminals," said Mr Murdoch. "The VXL thin client technology
is ideal to cope with the variation in the computing expertise and
experience of the Tangalooma staffers - and from the software security
point of view it offers peace of mind."</p>
<p>"The user intervention is minimised.</p>
<p>"And while the dolphins don't intervene at all, their famous
show goes on smoothly each day with the VXL peace of mind behind the
scenes," he said.</p>
<p>Copy ends</p>
<p>About VXL Australia
VXL Australia is the sole distributor in Australia
and New Zealand of VXL Instruments thin client technology offering
standard operating devices for systems: Windows CE, Linux, XP embedded,
legacy UNIX and X-Windows users.</p>
<p>VXL is #3 global supplier of thin client devices.</p>
<p>For further information see: www.vxl.com.au</p>
<p>VXL Australia
P: +61 2 43295777
F: +61 2 85690142</p>

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