Recently appointed Kaz COO, Leisa Hart, has highlighted the company's ability to keep nimble in the small to medium enterprise space as a key plank in her role.
Hart said her first port of call would be to strengthen the services company's backend systems. This would include implementing new HR and financing processes as well as introducing more comprehensive business practices.
"It's a cultural change," she said. "Kaz was looking for someone to look at the operations from a business perspective.
"Last year was the transition [into Telstra]. This year is about tweaking the business - how we bring it together and put a strategy around it."
Prior to her appointment to the newly created role, Hart spent eight years working for global services giant, EDS. She has also been employed by StorageTek and Computer Associates.
Hart will now report directly to Kaz CEO, Mike Foster.
She said her primary aim was to ensure Kaz could still compete at a tier-two level for small to medium enterprise business.
"Kaz has been renowned for its agility," she said. "But when you move into the tier-one space, with outsourcing contracts that can run for up to 10 years, the agility is often lost by the third or fourth year. We want to keep it."
In the longer term, Hart said she was keen to see the organisation grow its product and services businesses while utilising Telstra's services and customer base to converge networking services.