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Update: Windows Server 2000 Enters Extended Support Phase

  • 24 June, 2005 16:21

<p>On 30 June 2005, the Microsoft Windows 2000 product family - including Windows 2000 Server, Advanced Server, Datacenter Server, and Windows 2000 Professional client - will move from its Mainstream Support to its Extended Support phase.</p>
<p>This transition marks the progression of Windows 2000 through its product lifecycle, originally announced in 2002. The Windows 2000 family entered the marketplace in February 2000 and remains a robust, mature product as it enters its 5-year Extended Support lifecycle phase through to June 2010.</p>
<p>What is happening?
Microsoft is not ending support for Windows 2000. During the Extended Support phase, Microsoft will continue to provide access to all security updates and self-help and online support options including knowledge base articles, online product information. Microsoft will also continue to provide paid support (e.g. Essential, Premier, MSDN/TechNet, paid incident support).</p>
<p>Windows 2000 support will be at Service Pack 4 baseline. An update rollup for Windows 2000 Service Pack 4 will release in mid-2005, a demonstration of Microsoft’s ongoing support of the product.</p>
<p>What changes?
- Non-security-related hotfixes require Extended Hotfix Support contract. Customers interested in Extended Hotfix Support agreements, enabling them to request hotfixes during Extended Support phase, must sign up within 90 days. Software Assurance customers may sign up at any time if needed
- No more complimentary support, design change requests or feature requests
- Software Assurance support does not extend beyond the Mainstream Support phase</p>
<p>Although five years remain in its Microsoft Support Lifecycle, Microsoft encourages Windows 2000 customers to begin future migration plans.</p>
<p>Windows Server 2003 Service Pack 1 was released on 30 March, 2005. Windows Server 2003 remains in its Mainstream Support phase until June 2008.</p>
<p>Microsoft Support Lifecycle
Microsoft offers a minimum of 10 years’ support (5 years Mainstream + 5 years Extended) for Business and Developer products. Microsoft’s Support Lifecycle policy provides transparent, predictable coverage of Microsoft products and continues to set the standard for product support policies industry-wide</p>
<p>More information on Microsoft Support Lifecycle policies - http://support.microsoft.com/lifecycle/</p>
<p>- ends -</p>
<p>About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.</p>
<p>For further information:
Susan Moore or Katie Burford
Howorth Communications
02 8281 3830 or 0407 626 150
howorth@howorth.com.au</p>

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