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Acterna Launches Service Assurance Solutions in Asia Pacific: Enabling the Rapid and Efficient Delivery of Voice, Data and Video over IP Services -- Provides End-to-End Testing and Management to Speed Quality Deployment of VoIP, IP Video, DSL, Ethernet and related Services

  • 01 June, 2005 12:29

<p>Hong Kong: Wednesday, June 1 2005 -- Acterna today introduced Service Assurance Solutions, a business unit to proactively address the critical business challenges facing today's telecom and cable network operators competing to efficiently and rapidly deliver the "triple play" bundle of advanced voice, data and video services over IP networks. Acterna, the leader in test and management solutions for consumer and business broadband communications, is launching Service Assurance Solutions in dynamic Asia Pacific markets including China, Korea, Japan, India, Australia, and South East Asia.</p>
<p>When deploying new services such as voice over IP (VoIP), broadband access or IP TV, network operators require confidence in their ability to deliver high-quality, reliable services. In light of intense industry competition and high customer churn rates, network operators cannot afford missed install dates, poor quality, signal interference/spectrum incompatibility, dropped calls, and equipment incompatibility/interoperability. These real challenges are compounded when network operators prematurely launch advanced services without the proper performance management and service assurance processes that prevent customer dissatisfaction, cost overruns and weak financial performance.</p>
<p>Service Assurance Solutions provides next generation network operators with the systems to enable end-to-end service management across their converged broadband IP infrastructure. Capable of performing quick service turn-up, fault isolation, troubleshooting, ongoing performance monitoring and network capacity planning, it is ideally positioned to help network operators quickly deploy IP-based broadband services while lowering operating expense.</p>
<p>"The winner's in today's market will be the communications service providers that avoid pitfalls when rapidly delivering a package of advanced IP-based broadband services," said John Govert, vice president and general manager for Acterna's Service Assurance Solutions. "Service Assurance Solutions gives customers peace of mind by coupling Acterna's industry-leading test systems, performance management and capacity planning solutions with a global solution delivery infrastructure that ensures successful integration into a provider's operational infrastructure. With several major carriers and providers already leveraging Service Assurance Solution's ability to support the quality delivery of advanced services, we deliver solutions enabling reduced operational costs, lower customer churn and seamless migration from legacy networks to new service infrastructures."</p>
<p>Currently, Service Assurance Solutions is building momentum with customers in the broadband IP service assurance market. For example, during the last quarter, two service providers in Europe adopted Acterna for their broadband service assurance platform.</p>
<p>About Acterna</p>
<p>Acterna is the world's largest provider of communications test solutions for telecommunications and cable network operators. A trusted communications test partner for more than eight decades, Acterna offers an unmatched portfolio of award-winning instruments, systems, software and services that help its customers reduce network costs while improving performance and reliability. Headquartered in Germantown, Maryland, USA – with European and Asia-Pacific operations based in Eningen, Germany and Hong Kong – Acterna serves nearly every major communications service provider and equipment manufacturer around the world through a skilled sales and support organization in 31 countries. For more information, visit www.acterna.com.</p>
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<p>All Acterna company or product names mentioned in this press release are trademarks or registered trademarks of Acterna Inc. or one of its subsidiary companies.</p>
<p>Media Contacts:</p>
<p>Nick Rowan, +1 240 404 1924, nick.rowan@acterna.com;
Michelle Susay, +61 3 9410 9498, michelle.susay@acterna.com</p>

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