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Hostworks takes software services to enterprises

Hostworks takes software services to enterprises

Hostworks has announced a new on-demand software service supplying enterprise customers with applications ranging from email through to ERP.

The new initiative aims to reduce support and hardware costs for end-users and increase distribution channels for ISV partners, while generating annuity revenues for Hostworks.

The service would leverage the Sydney and Adelaide data centres the company gained through its acquisition of Dimension Data Central in 2003, managing director, Marty Gauvin, said.

"When we bought the company it had a service which was focused on the up to 50 seat SMB market," he said. "We reengineered it and changed our back-end infrastructure to better suit our 200 to 800 seat customer base."

Gauvin said customers were arguing many business applications, such as CRM and ERP, were better delivered as a service.

The move to an ASP model was also driven by ISVs looking to broaden their channel, he said.

"ISVs come to us when they have an application doing well in their target market and want to be able to deliver it as a service," Gauvin said. "Working with us they can enhance their offerings without having to increase their skill-sets."

The company was looking to recruit up to six major integrators to resell its growing fleet of applications, he said.

"This capability is one that fits quite well with a systems integration style approach where an organisation is seeking to deliver a full breadth of IT services to their customers," Gauvin said. "Software as a service is an excellent thing to have in the kit-bag."

He said retail, mining and financial sectors were proving to be fertile ground for the new approach, while education and manufacturing were also showing potential.


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