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Axios extend reach of assyst to mobile workforce

  • 17 May, 2005 12:00

<p>Axios Systems, the leading international Help Desk and IT Service Management vendor, has this week announced the launch of its next generation mobile companion client to its core solution, assyst.</p>
<p>The assystMobile client offers advanced wireless capabilities giving mobile employees immediate and untethered ability to access and update business-critical IT Service Management systems. assystMobile showcased at Europe’s largest IT Service Management exhibition, the Helpdesk and IT Support Show in London on April 26th.</p>
<p>assyst is a Help Desk and IT Service Management solution supporting all IT Infrastructure Library (ITIL) disciplines in a single consolidated out-of-the-box solution. Implementing assyst in an organisation will optimize IT infrastructure efficiency, reduce total cost of IT ownership and ensure a rapid Return on IT Investment.</p>
<p>Tasos Symeonides, CEO of Axios Systems, said "Our next generation mobile solution will extend the reach of assyst to the ever-increasing mobile workforce.”</p>
<p>Mobile assyst users can now access the application directly from their Wireless Access Protocol (WAP) enabled or Wireless Markup Language (WML) devices. This includes WAP-enabled phones as well as Personal Digital Assistants (PDAs) with WML browsers and Blackberry RIM (Research in Motion®) devices.</p>
<p>About Axios Systems</p>
<p>Axios Systems (www.axiossystems.com) is a leading provider of Best Practice-based consolidated IT Service Management software solutions. Axios’ customer-centric approach combined with its leading integrated technology framework ensures customers worldwide can align their service and support organizations with the overall goals of the business.</p>
<p>Benefiting from over 17 years of product development and investment around Best Practice principles, Axios’ core solution, assyst, intuitively steers users through the IT Infrastructure Library (ITIL) processes. Axios Systems’ commitment to Best Practice is further demonstrated through being first to achieve BS 15000 certification – the world’s first formal standard for IT Service Management.</p>
<p>Axios Systems is headquartered in the UK with offices across the Americas, Europe and Asia-Pacific.</p>

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