Integ has won a $4 million contract to provide managed services support for Marconi enterprise communication customers.
The four-year subcontracting deal will see the voice and data integrator providing account management services, technical support, training and consulting as well as a range of communication infrastructure and application solutions.
Integ CEO, Ian Poole, said the ABC, Qantas and Country Energy were among the 60 customers covered by the agreement.
It would be a challenge geographically, he said, because it included 200 customer sites and a further 200 small Country Energy depots.
"Historically, we have done a lot of straight maintenance," he said. "This is one of the biggest managed services contracts we have won and it will allow us to build up our capabilities because of the sheer volume of it."
Poole said his company would use the Marconi network management deal as a reference point when bidding for future managed services contracts.
Not surprisingly, he said IP telephony was currently the biggest growth area for Integ.
"It certainly isn't new to us but it is a big growth area," Poole said. "It is being accepted as a technology that works and, if you go into a greenfield site, there are enough savings in the physical stuff like cabling.
"For companies that already have infrastructure in place, the key benefit is business process improvement."
For more on this story, see next week's edition of ARN.