CBL Data Recovery Technologies has expanded its Australian operations with the opening of a new lab in Sydney.
The Canadian company opened in Brisbane two years ago, but with a third of its business now coming from Sydney, managing director, Vicky Brauner, said a NSW facility was also needed.
The services outfit was also looking to recruit a national reseller and state partners as well as appointing a channel account manager, she said.
The new role would be Brisbane-based.
For prospective partners, the company offered an attractive proposition of 20 per cent margins on referrals with all technical work carried out at CBL labs, Brauner said.
The new lab would offer its 25 national resellers - plus retailers and direct customers - full data recovery facilities, CBL Sydney manager, Guy Riddle, said.
CBL uses a combination of hardware and proprietary software in its clean room to recover data, he said. A data warranty service similar to its Toshiba pilot scheme in the US was something under consideration locally, Riddle said, because laptops accounted for the majority of recovery problems.
"IDC global figures for 2004 found that 60 per cent of all company intellectual property was stored on desktops and laptops, which are often not covered by any disaster recovery policies," he said.
The ability to offer strategic valued- added services was a good revenue earner for the channel, Riddle said.
"It could be an extra service for system builders to offer as an add-on to standard warranty," he said.
A recently signed Commonwealth Government Endorsed Supplier Arrangement (ESA) would boost its presence in the education market, Brauner said.
Consumer market business was being fuelled by a myriad of new devices, according to Riddle.
"It is an emerging market for us because of iPods, flash memory and USB devices," he said