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Resume IT gains Office Shadow

Resume IT gains Office Shadow

ResumeIT has been appointed sole local distributor for UK-based software vendor, Office Shadow.

The Queensland-based business continuity management consultancy will also set about building a channel for the vendor's business continuity planning (BCP) tool, Shadow Planner.

ResumeIT sales and marketing director, Andrew Darby, said due to a lack of suitable management tools, business continuity was falling short of its promise.

"Since [the terrorist attacks of] September 11, business continuity management has had a major boost with organisations engaging consultants to develop business continuity and disaster recovery plans," he said. "But once consultants leave, the continuity plans just sit on the shelf and fall out of date.

"The Shadow Planner toolset fits to an existing BCP methodology and can be hosted internally or through an ASP model. That way, if disaster does strike, the continuity plan can be independent of an organisation's own IT infrastructure."

ResumeIT had set about recruiting a local channel with a series of reseller and end-user seminars, Darby said. The company would initially look for 10 specialist partners across Sydney, Brisbane and Canberra.

"We will then look to Melbourne, Adelaide, Perth and Darwin and New Zealand as business continuity is quite a mature market there," he said. "In 18 months time we would like to approach the Asian market."

While tiered commission rates, implementation and consulting service revenues would attract new partners, Shadow Planner would also offer opportunities to sell-in additional hardware, Office Shadow UK managing director, Richard Green, said.

"Invariably, businesses that undertake business continuity studies become aware of the need for more resilient systems," he said. "So sales of storage, security and data products also go up."

Rather than reducing its current services offering, becoming a distributor would see ResumeIT broaden its market and range, Darby said.

"Shadow Planner started out as a BCP tool, but areas such as risk, issue, incident and problem management and ITIL are all complementary to it so we see many opportunities there," he said.


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