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Cisco and IBM Pave Way for Customers to Easily Adopt Voice and Video IP Services

  • 19 May, 2004 08:42

<p>Cisco and IBM Pave Way for Customers to Easily Adopt Voice and Video IP Services</p>
<p>New products, technologies and services help organizations improve productivity, reduce costs</p>
<p>ARMONK, N.Y. and SAN JOSE, Calif., May 18, 2004 -- IBM and Cisco today unveiled a broad-based initiative that will help organizations of all sizes integrate and implement converged voice, video and data systems.</p>
<p>The new services will provide customers with a broader and more
integrated portfolio of Internet Protocol (IP) Communications solutions
from IBM and Cisco, yielding greater potential for cost savings and
employee productivity.</p>
<p>The blending of Cisco’s voice, video and rich-media conference
solutions with IBM’s expertise in global services can offer customers a
convenient and cost-effective way to reap the benefits of IP
Communications. The initiative extends the value of new and existing IBM</p>
<p>and Cisco offerings to independent software vendors and service providers, who also partner with IBM and Cisco. This will ultimately give
organizations and their employees the ability to access information any
time, any where from any device.</p>
<p>“The combination of Cisco's networking expertise and technologies and
IBM's strength in services and integration capabilities is a logical
pairing of complementary resources for IP Communications solutions," said Kim Church, chief information officer at Preston, Gates &amp; Ellis LLP, a
Seattle, Wash.-based law firm. "Investing in Cisco and IBM to create a
complete IP Communications solution has resulted in improved client service and cost savings to our organization.”</p>
<p>IBM and Cisco believe that the three core forces driving network computing today are mobility, integration and security. The new offerings contain elements of all three and tap the strengths of both companies.</p>
<p>“With this announcement, Cisco and IBM are considerably increasing
their investments in product and technology integration as well sales,
consulting services and marketing,” said Doug Elix, senior vice president
and group executive, IBM Sales and Distribution. “We intend to integrate
Cisco’s IP Communications with IBM's integrated industry solutions.</p>
<p>Converged communications running on intelligent networks is changing the way business is conducted and we expect both companies to be major players in that business transformation.”</p>
<p>Cisco’s broad IP Communications product portfolio includes: Cisco
CallManager call processing software, Cisco CallManager Express, Cisco Unity, Cisco Unity Express, Cisco MeetingPlace, Cisco Personal Assistant and Cisco IP Contact Center. These solutions tightly integrated with IBM’s industry leading products and technologies will pay dividends for customers worldwide.</p>
<p>The IBM and Cisco initiative will initially deliver the following integrated solutions to customers:</p>
<p>· Cisco Unity integrated with Lotus Domino unified communications
· IBM Information Management database software in Cisco CallManager
· Tivoli systems management certification with Cisco CallManager
· Support for Cisco CallManager on IBM eServer xSeries x345, x306 and x345 dual CPU server platforms
· Support for Cisco CallManager on two new Cisco Media Convergence servers, the MCS 7815I and the MCS 7825I, based on IBM technology
· Industry-specific applications and services for the retail and
financial services sectors</p>
<p>“There is a strong commitment in place by Cisco and IBM to jointly
develop an integrated product roadmap that encompasses IP telephony,
unified messaging, customer contact centers, rich media communications and video conferencing,” said Charlie Giancarlo, senior vice president, Cisco.</p>
<p>“These new, integrated solutions will be delivered through IBM’s
world-class services organization, just as IBM supports Cisco’s global IP
Communications deployment. This is truly a great win for IP Communications customers worldwide.”</p>
<p>IBM Deploys Cisco IP Communications within its enterprise</p>
<p>IBM is leading the IP Communications transformation by example. IBM
first installed Cisco IP telephony at it's Toronto software laboratory in
2001, and to date has implemented 20,000 Cisco IP telephones. The
deployments of IP Telephones have taken place in a multi-vendor telephony environment, in different countries, served by a variety of
telecommunications carriers.</p>
<p>IBM will be centralizing its telephony infrastructure onto standard IBM servers in its major IT data centers. "By moving telephony into the
data center, IBM benefits not only from voice and data network convergence, but also by converging installation, operations, systems monitoring and life cycle management processes," said Fred Spulecki, director, voice applications, IBM office of the CIO, "Cisco IP Communications is a key element of IBM’s data center-based telephony infrastructure plans. As we do for our customers, IBM is using its services and skills to manage systems design, operations, monitoring, security and application integration of the IPC infrastructure."</p>
<p>About Cisco IP Communications</p>
<p>Cisco IP Communications is a comprehensive system of enterprise-class
solutions including IP telephony, unified communications, rich media IP
audio and videoconferencing, IP video broadcasting and customer contact solutions that take advantage of customers’ existing Cisco IP
infrastructure to deliver new converged applications. More information
about Cisco IP Communications is available at:</p>
<p>About Cisco
Cisco Systems (NASDAQ: CSCO) is the worldwide leader in networking
for the Internet. Cisco news and information are available at</p>
<p>About IBM Global Services
IBM Global Services is the world's largest information technology
services and consulting provider, generating record revenue and signings in 2003 of $42.6 billion and $55.5 billion, respectively. Some 180,000 professionals in more than 160 countries help clients integrate information technology with business value -- from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services. For more information, visit</p>
<p>Copyright 2004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Cisco Unity are registered trademarks or trademarks of Cisco Systems, Inc. and its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owner</p>
<p>For further information or to arrange an interview please contact:</p>
<p>Blair Earl
Tel: 61 2 9956 5733
<p>Peter Witts
Cisco Systems
Tel: 61 2 8446 5272

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