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Services Briefs: IBM, ACCC

Services Briefs: IBM, ACCC

IBM denies plans for India

IBM, sensitive to allegations that it is moving US jobs overseas to cut costs, has described as “grossly exaggerated” a report that it plans to recruit thousands of staff in the Indian city of Calcutta. The company does plan to expand its operations in India, but recruitment there will be modest, according to IBM’s director of media relations for Europe, the Middle East and Africa, Fred McNeese. Offshoring has only recently begun to affect the technology industry. IBM, and in particular its Global Services outsourcing arm, has been the focus of concern in the US that many skilled technology jobs are being moved overseas. According to a report in the online edition of The Wall Street Journal, city authorities in Calcutta claim IBM plans to increase staff numbers in the city to 4000. IBM currently employed 1800 people in Calcutta, mostly in its Global Services division, the report said. IBM disputed the report. “The estimates for the current population [of employees] and hiring plans are both grossly exaggerated,” McNeese said.

Competition watchdog bites scammers

Up to 40 traders have been targeted in a crackdown on scam Internet sites undertaken by Australia’s competition watchdog.

Following an international sweep last month, the Australian Competition and Consumer Commission (ACCC) said it had contacted 40 traders whose suspicious websites were identified as part of the crackdown.

ACCC chairman, Graeme Samuel, said the results were very positive; about 60 per cent of the sites with alleged misleading representations had been resolved.

“This includes traders offering consumers full refunds, the removal of entire sites and the amendment or removal of misleading representations,” he said.

The sweep involved 24 countries and targeted sites that promised goods and services deemed too good to be true. The ACCC has launched a new brochure, Scams and Spam, to help people avoid getting caught out by Internet swindlers.


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