Telstra has partnered with Cisco Systems and Dimension Data to launch its IP telephony solution that could offer significant productivity benefits for its customers.
One of the first businesses to take the new IP solution is financial institution, Westpac. The bank will connect more than 30,000 handsets at 1000 locations by the end of next year in a major deployment of IP telephony.
Telstra’s network infrastructure for the IP telephony will be rolled out by Cisco Systems.
The service allows customers to combine voice and data networks by either installing new IP infrastructure or using existing communications equipment.
Cisco will also provide Telstra with communications products and support for the provision of IP-based voice services to Telstra’s corporate and government customers.
Enterprise customers would have greater choice for their voice services, Cisco’s, Gerard Lithgow, said.
“Cisco is delighted to be providing the network to help businesses use IP networking as a competitive tool with real returns and quantifiable business benefits,” he said.
The Cisco IP telephony solution is overlaid with a softswitch application from Broadsoft.
Systems integrator, Dimension Data, has been a Cisco partner in the IP telephony field in Australia and internationally in the past.
The company has been working with Cisco for many years around innovative applications using converged infrastructure, CEO, Steve Nola, said.
Telstra data solutions and sales managing director, Paul Geason, said the main benefit of the service was that customers could migrate to it at their own pace without having to replace their existing telephony equipment.
“Unlike many of the proprietary solutions on the market, Telstra IP telephony offers choice by allowing customers to use compatible equipment from a range of vendors rather than being wedded to a single technology supplier,” he said.
Geason claimed Telstra customers would be able to achieve new efficiencies and cost savings with the IP technology that eliminated the need for separate voice and data networks.
“IP telephony is a significant growth opportunity for Telstra as more large businesses and governments are looking to use the service not as a way to make cheap voice calls but as a tool to reduce the cost associated with managing separate communications networks,” he said.