<p>SYDNEY—April 22, 2004—FileNet Corporation, the leading provider of Enterprise Content Management (ECM) solutions, today announced that it has been positioned in the "Leader" quadrant by Gartner, Inc., a premier industry research and advisory firm, in Gartner's Magic Quadrant assessment for Business Process Analysis (BPA), which focuses on business process optimisation through process modelling, simulation, adjustment, implementation and measurement.</p>
<p>This recognition follows FileNet’s leader quadrant recognition in both Gartner’s Business Process Management (BPM) and Integrated Document Management (IDM) quadrants during the past year.
The latest report, titled ‘Magic Quadrant for Business Process Analysis, 2004’ issued March 4, 2004, evaluated 36 vendors that offer BPA. FileNet was one of eight companies to be positioned in the Leader quadrant.</p>
<p>According to Gartner, Leaders are vendors who are performing well today, have a clear vision of market direction, and are actively building competencies to sustain their leadership position in the market.
Gartner says it has seen increased interest in the BPA area, driven by customers’ desire for cost savings. The report states, “There is a focus on business processes and keeping these processes agile and optimised.”</p>
<p>“We are pleased that FileNet is being recognised for its integrated business process analytics, simulation and modeling,” said James Rae, Managing Director, FileNet Australia and New Zealand. “With the fully integrated process optimisation and analytic capabilities found in FileNet’s Business Process Manager suite, we believe we can provide our customers with the operational visibility, business agility and adaptability to make better business decisions faster, enabling them to more effectively compete and quickly adapt to today’s dynamic and competitive business environment.”</p>
<p>FileNet’s Business Process Manager is designed to automate, streamline and optimise business processes by managing the flow of work between people and systems for improved performance. Tightly integrated process analytics and simulation capabilities can offer companies insight to improve business processes, maximise resources, control risk, and quickly model, test and deploy new processes to address emerging requirements. Process optimisation also provides a valuable feedback loop to help organisations monitor key performance indicators such as cycle times, customer service response times and employee productivity to improve the performance of an organisation on an on-going basis.</p>
<p>“At FileNet, we believe business process management, including business process analysis, is a key capability required for a comprehensive ECM infrastructure,” added Rae. “FileNet’s P8 architecture unifies the entire spectrum of capabilities around Content Management, Process Management, and Enterprise Connectivity required to deliver powerful business solutions that enable customers to drive the overall performance of their business.”</p>
FileNet Corporation (NASDAQ: FILE) helps organisations make better decisions faster by managing the content and processes that drive their business. FileNet’s Enterprise Content Management (ECM) solutions allow customers to build and sustain competitive advantage by managing content throughout their organisations, automating and streamlining their business processes, and providing the full spectrum of connectivity needed to simplify their critical and everyday decision-making.</p>
<p>FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.
Since the Company’s founding in 1982, more than 4,000 organisations, including 81 of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.</p>
<p>Headquartered in Costa Mesa, Calif., with offices in Sydney, Melbourne and Canberra, the company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organisations, as well as via its ValueNet® Partner network of resellers, system integrators and application developers. Visit FileNet's Web site at www.FileNet.com, or call (02) 8224 09900.</p>
<p>ANZ Media Contact:
James Rae, FileNet Corporation (02) 8224 9900</p>