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Virgin Blue adopts revolutionary anti-virus technology

  • 13 April, 2004 16:00

<p>BRISBANE, April 12. Virgin Blue has outsourced its external email processing to MessageLabs, which will provide the airline with additional anti-virus and anti-spam services.</p>
<p>MessageLabs is the leading provider of managed email security services to businesses worldwide and a key IBM partner.</p>
<p>"We believe MessageLabs provides an effective solution to further protect ourselves during 'the gap', the period between a new email virus being released and the availability of a signature from an Anti-Virus provider," said Virgin Blue's Head of Information Technology, Nick Brant, at the signing of the deal.</p>
<p>He added: "The more we use email to communicate with our customers and they use it to communicate with us, then the more likely it is that we might become the victim of a virus before a suitable signature is available. It’s only a matter of time.</p>
<p>"Online e-commerce companies with a high proportion of consumer customers, such as airlines, financial services and hotels, seem to be particularly at risk of early infection."</p>
<p>The Virgin Blue service was negotiated through MessageLabs’ business partner - IBM Business Resiliency and Continuity Services. The solution will provide the airline with a resilient, responsive and secure business and IT infrastructure that can scale to meet the demands of Virgin Blue's business.</p>
<p>Mr Brant added: “Because computer systems are critical to our operation, we evaluated a number of options in seeking to protect ourselves from possible threats.”</p>
<p>MessageLabs’ Asia Pacific Managing Director, Nick Hawkins, said: “MessageLabs’
service really is revolutionary, in that it catches viruses and spam and detects attempts at online identity theft pro-actively without the need for anti-virus signatures."</p>
<p>Mr Hawkins cited figures published by the UK Government that reinforce MessageLabs’ view that anti-virus software alone cannot tackle the rising problem of email viruses. A Department of Trade and Industry survey revealed that over half of all firms and 68 per cent of large companies were infected by viruses during 2003, despite 99 per cent of firms
indicating that they used anti-virus software.</p>
<p>“However, no MessageLabs client has been infected by an Internet email-delivered virus since the company launched,” said Mr Hawkins. "That's a great track record."</p>
<p>Traditional anti-virus companies need to update their signatures when a new virus is detected. This usually takes time, leaving a window of opportunity in which viruses and mass-mailing worms can spread globally at high speed. By contrast, MessageLabs’ patented heuristic engine, Skeptic, detects even new threats immediately.</p>
<p>About Virgin Blue
Virgin Blue currently operates a fleet of 41 new Next Generation Boeing 737 aircraft.
The award winning carrier currently flies to 21 destinations nationally and has recently launched Pacific Blue, its New Zealand based sister airline which operates trans-Tasman services.
About MessageLabs
MessageLabs is the leading provider of managed email security services to businesses worldwide. The company has more than 50 per cent market share of the managed email security services market. MessageLabs currently protects more than 8,000 businesses worldwide, protecting more than 2 million business end users from email security threats such as viruses, spam and other unwanted content before they reach their networks and without requiring additional hardware or software. Powered by a global network of 75 control towers with 1500 servers that spans Australia, the United States, the United Kingdom, Hong Kong, Singapore, Germany, Belgium and the Netherlands, MessageLabs scans up to 40 million emails a day on behalf of customers such as QBE Insurance, Daiwa, Voyages Hotels and Resorts, Mandarin Oriental Hotels, Sanitarium, SunWater, The British Government, Fujitsu, The Bank of New York, Conde Nast Publications, StorageTek, EMI Music and Diageo.</p>
<p>For more information on MessageLabs and its industry-leading email security and management services, please visit</p>
<p>About IBM Business Resiliency and Continuity Services (BRCS)
IBM Business Resiliency and Continuity Services combines business and technological expertise to ensure the resilience and continuity of clients’ business and IT infrastructure.
IBM BRCS provides a wide range of offerings to clients, including infrastructure recovery, workplace solutions, business continuity consulting and managed security solutions designed to anticipate and respond to business and IT disruptions.</p>
<p>IBM’s tailored infrastructure resiliency solutions are supported by a global network of seventy two Recovery Centres and hundreds of dedicated business recovery experts.</p>
<p>For local information or an interview, please contact:</p>
<p>David Banes, MessageLabs Sydney
Phone: (02) 9409 4307 or 0411-747 821
Nick Hawkins, MessageLabs Asia Pacific
Phone: (852) 2111 3655 or 0405 774 802
David Frost, PR Deadlines Pty Ltd
Phone (02) 4341 5021 or 0408-408 210

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